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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191224454
Report Date: 09/10/2024
Date Signed: 09/10/2024 12:39:14 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2024 and conducted by Evaluator Jeanine Lipsey
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240826152911

FACILITY NAME:BUONORA CHILD DEVELOPMENT CENTERFACILITY NUMBER:
191224454
ADMINISTRATOR:NICO BUONORAFACILITY TYPE:
850
ADDRESS:19325 SHERMAN WAYTELEPHONE:
(818) 885-6200
CITY:RESEDASTATE: CAZIP CODE:
91335
CAPACITY:40CENSUS: 10DATE:
09/10/2024
UNANNOUNCEDTIME BEGAN:
10:32 AM
MET WITH:Yamilet Meza, Preschool Program Coordinator. TIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Staff not CPR certified

Staff are not ensuring the sign in/out sheet is accurate
INVESTIGATION FINDINGS:
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On 9/10/2024, Licensing Program Analyst (LPA) Jeanine Lipsey made an unannounced visit for the purpose of delivering findings regarding the above allegation. LPA met with Yamilet Meza who led LPA on a tour of the facility. The director was at the Van Nuys location. The director returned at 11:15am.
LPA observed ten children being supervised by four staff.

Pertaining to the allegation the allegation “Staff not CPR certified”.

Per Title 22 regulations 101216(f) At least one staff member who is trained in pediatric cardiopulmonary resuscitation and pediatric first aid pursuant to Health and Safety Code Section 1596.866 shall be present when children are at the childcare center.

LPA reviewed the files of eight staff and discovered that none of the eight staff present in the facility had valid CPR certifications. The last CPR certification expired in 2017.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 58-CC-20240826152911
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BUONORA CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 191224454
VISIT DATE: 09/10/2024
NARRATIVE
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Pertaining to the allegation the allegation “Staff are not ensuring the sign in/out sheet is accurate.”

Per Title 22 regulations 101229.1, the licensee shall develop, maintain, and implement a written procedure to sign the child in/out of the childcare center that shall, at a minimum, include the following:



(1) The person who signs the child in/out shall use his/her full legal signature and shall record the time of day.

LPA reviewed sing in sheets from 7/1/24-8/9/24 and discovered missing signatures and times for children being signed in and or out.

Based upon evidence obtained during this investigation, the allegations “Staff not CPR certified” and ““Staff are not ensuring the sign in/out sheet is accurate” have been determined to be Substantiated. A finding that the complaint allegations are substantiated means that the allegations are valid because the preponderance of the evidence standards have been met.

Notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Nico Buonora.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 58-CC-20240826152911
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BUONORA CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 191224454
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/10/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/10/2024
Section Cited
CCR
101216(f)
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Personnel Requirements
At least one staff member who is trained in pediatric cardiopulmonary resuscitation and pediatric first aid... shall be present when children are at the child care center or offsite for center activities.
This requirement is not met as evidenced by:
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Licensee has CPR training scheduled for all staff on 9/14/24 and will send proof via email once completed
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Based on record review, the licensee did not comply with the section cited above, in that the staff present in the facility did not have valid CPR certifications which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 58-CC-20240826152911
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BUONORA CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 191224454
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/10/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/10/2024
Section Cited
CCR
101229.1(a)(1)
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Sign In and Sign Out
the licensee shall develop, maintain, and implement a written procedure to sign the child in/out of the child care center...The person who signs the child in/out shall use his/her full legal signature and shall record the time of day.
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Licensee talked with staff and parents regarding the need to sign in and out properly. LPA observed current sign in sheets done correctly.
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This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above, in that sign in sheets were missing signatures and times for children being signed in and or out which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 6