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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191231734
Report Date: 09/26/2022
Date Signed: 09/26/2022 04:31:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2022 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20220815083454
FACILITY NAME:SANTIZO FAMILY DAY CAREFACILITY NUMBER:
191231734
ADMINISTRATOR:YOLANDA SANTIZOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 764-8356
CITY:SUN VALLEYSTATE: CAZIP CODE:
91352
CAPACITY:14CENSUS: 1DATE:
09/26/2022
ANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Yolanda SantizoTIME COMPLETED:
04:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation #1 Personal Rights: Day care child was not treated with dignity
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 09/26/2022 Licensing Program Analyst (LPA) Isabel Ortega conducted an investigation inspection to deliver complaint investigation findings. LPA met with licensee who guided LPA on a tour of the facility. Upon arrival LPA observed one child in care.

During this investigation, LPA received pertinent documents related to this investigation, which included Facility Roster and other documentation related to the allegation. LPA interviewed the staff, parents and children and completed an observation at the facility. According to interviews conducted, observations completed, and documentation, there were no disclosures of staff not treating day care child with dignity. Allegation of Personal Rights: Day care child was not treated with dignity is deemed to be UNSUBSTANTIATED, a finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegations occurred.
An exit interview was conducted, a copy of this report, a notice of site visit and appeal rights were provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carissa Bell
LICENSING EVALUATOR NAME: Isabel Ortega
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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