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25 | This Case Management visit is conducted in conjunction with complaint investigation visit to address the issues unrelated to the complaint.
On 09/07/23 at 9:30am, LPM Margaryan and LPA Valenzuela observed the garage to be fully obstructed with construction materials, old torn pieces of carpets, old pieces of furniture and other debris. (The garage was cleaned during this visit)
While inspecting the facility LPM and LPA noted the holes on the walls and exposed loose wiring that could pose hazard to the residents.
Facility pool cords were non-operational.
Residents interviewed during this visit addressed their concerns about insufficient staffing
During this visit LPAs noted that insufficient staffing is affecting residents care, supervision, and medication assistance.
Due to non-working call system, residents were not getting the proper toileting assistance. |