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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191501775
Report Date: 08/27/2025
Date Signed: 08/27/2025 01:40:35 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2025 and conducted by Evaluator Monica Ruiz
COMPLAINT CONTROL NUMBER: 33-CC-20250815091611
FACILITY NAME:CLAREMONT UNITED CHURCH OF CHRIST ECCFACILITY NUMBER:
191501775
ADMINISTRATOR:KNIGHT, KRISTYFACILITY TYPE:
850
ADDRESS:233 W HARRISON AVETELEPHONE:
(909) 624-2916
CITY:CLAREMONTSTATE: CAZIP CODE:
91711
CAPACITY:64CENSUS: 20DATE:
08/27/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Director, Kristy KnightTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Lack of supervision
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA)s Monica Ruiz and Stephanie Li conducted an unnouncesed visit to the above facility for the purpose of conducting a complaint investigation for the above allegations. Upon arrival LPAs met with Director Kristy Knight, who arrived at the facility at 10:15am and led LPAs Ruiz and Li on a tour of the facility. LPAs observed the following: Teddy Bear Room had 9 children and 2 staff, in the Wildflowers Two-year Old Classroom there were 2 staff with 1 children.

During todays investigation, LPAs toured classrooms and observed completed construction, reviewed and obtained copies of staff timesheets for July, reviewed staff files and qualifiactions, obtained photos of Dojo messages to parents for classrooms in 'grandmas house', and interviewed 3 staff.

During record review, LPA's found that 2 assistant teachers were left alone with 11, 2 year olds. Current transcripts were reviewed and assistant teachers are not qualified to be left alone without a fully qualified teacher, which poses an immediate risk to children in care. * Continued on next page...

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Monica Ruiz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 33-CC-20250815091611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: CLAREMONT UNITED CHURCH OF CHRIST ECC
FACILITY NUMBER: 191501775
VISIT DATE: 08/27/2025
NARRATIVE
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A deficiency is being issued on the following page LIC9099D. All deficiencies need to be cleared to protect that health and safety of children in care.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted, report and appeal rights was reviewed with Director Kristy Knight.
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Monica Ruiz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 33-CC-20250815091611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: CLAREMONT UNITED CHURCH OF CHRIST ECC
FACILITY NUMBER: 191501775
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/27/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/27/2025
Section Cited
CCR
101216.1c(1)(A)
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(c) To be a fully qualified teacher... Twelve semester units..passing grades, (A)shall include courses...of child growth and development; child, family and community; and program/curriculum.
This requirement was not met evidenced by:
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Per director, assistant teacher has 9 current units and is waitlisted for the missing child development course. Director stated she teaches CHDV at Chaffee and will ensure to enroll assistant teacher into needed CHDV course. Director will email confirmed enrollment to LPA M Ruiz by 10/13/2025.
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Based on observation and record review, 2 assistant teachers were left alone supervising 11 two-year olds without a supervising qualified teacher, which poses an immdeiate health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Monica Ruiz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5