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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191501775
Report Date: 11/05/2025
Date Signed: 11/05/2025 02:58:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2025 and conducted by Evaluator Monica Ruiz
COMPLAINT CONTROL NUMBER: 33-CC-20250815091611
FACILITY NAME:CLAREMONT UNITED CHURCH OF CHRIST ECCFACILITY NUMBER:
191501775
ADMINISTRATOR:KNIGHT, KRISTYFACILITY TYPE:
850
ADDRESS:233 W HARRISON AVETELEPHONE:
(909) 624-2916
CITY:CLAREMONTSTATE: CAZIP CODE:
91711
CAPACITY:64CENSUS: DATE:
11/05/2025
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Director Kristy KnightTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Classroom operating out of ratio.
Staff did not ensure daycare child(ren) were protected from hazards.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA)s Monica Ruiz and Stephanie Li conducted an unannounced visit to the facility noted above, for the purpose of delivering findings for the above allegations.
Upon arrival, LPAs met with Director Kristy Knight, who led LPAs Ruiz and Li on a tour of the facility. LPAs observed there to be 59 children present with 10 staff members, names were recorded.
During today’s visit, LPAs toured classrooms and observed completed construction.

During the course of the complaint investigation, LPA conducted inspections, reviewed staff and children files, interviewed staff, parents, children and the Reporting Party. No disclosures were made during interviews with staff, parents, or children and no discoveries were made during document review in support of the allegations listed above.

*Continued on next page...

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Monica Ruiz
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20250815091611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: CLAREMONT UNITED CHURCH OF CHRIST ECC
FACILITY NUMBER: 191501775
VISIT DATE: 11/05/2025
NARRATIVE
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This agency has investigated the above complaints alleging that this facility is operating out of ratio and that staff did not ensure day care child(ren) were protected from hazards. Based upon the evidence as presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegations are unsubstantiated.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

An exit interview was conducted with Director Kristy Knight.

SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Monica Ruiz
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2