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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 191501798
Report Date: 03/05/2026
Date Signed: 03/05/2026 03:14:45 PM

Document Has Been Signed on 03/05/2026 03:14 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME:ABILITY FIRSTFACILITY NUMBER:
191501798
ADMINISTRATOR/
DIRECTOR:		JULIE MARTINFACILITY TYPE:
840
ADDRESS:480 SOUTH INDIAN HILL BLVD.TELEPHONE:
(909) 621-4727
CITY:CLAREMONTSTATE: CAZIP CODE:
91711
CAPACITY: 58TOTAL ENROLLED CHILDREN: 37CENSUS: 0DATE:
03/05/2026
TYPE OF VISIT:Annual/RandomUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
11:30 AM
MET WITH:Bonita Ramos, Program SupervisorTIME VISIT/
INSPECTION COMPLETED:
03:30 PM
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On 03/05/2026 at 11:30am, Licensing Program Analyst (LPA) Diana Ortiz conducted an unannounced required inspection. LPA entered the facility through an automatic sidling door, which is the main entrance into the facility. LPA observed a lobby where staff members oversee who enters and exists the facility. LPA was greeted by Bonita Ramos, Program Supervisor. At the time of inspection, Director Julie Martin was out attending a meeting and was unavailable. Program Supervisor Bonita Ramos is designated of facility responsibility and LIC 308 was observed to be posted in the facility. Program supervisor facilitated the visit and provided a tour of the inside and outside of the center. This is a school-age program which is licensed for 58 students (participants). This program operates Monday - Friday from 12:00 PM to 6:00 PM. and summer months from 8:00 AM to 6:00 PM, including some School Holidays and Breaks. Per program supervisor, there are 37 students/participants currently enrolled on various schedules. LPA observed zero (0) participants/students, and two (2) staff present during today’s inspection. Staff names were recorded. Licensed facility is within the conditions, limitations, and capacity specified on the license.

This facility accommodates students/participants who are physically and developmentally disabled from ages 5 to 21 years old. Students/participants are required to leave before their 22nd birthday. The facility submits to the Department a request and a copy of the participants Individualized Education Program (IEP) documents for students who are over the age of 18 years old, and the Department provides a confirmation letter to the facility.



The following documents were posted in a prominent, publicly accessible area at the facility: Facility License, Notification of Parents' Rights (PUB 393), Personal Rights (LIC 613A), and Earthquake Preparedness (LIC 9148). PUB 269 Child Passenger System Poster, daily schedule, including the results of lead testing.
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NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Diana Ortiz
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 03/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ABILITY FIRST
FACILITY NUMBER: 191501798
VISIT DATE: 03/05/2026
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The following classrooms were inspected: Room 1: zero (0) participants and zero (0) staff observed, Room 2: zero (0) participants and zero (0) staff observed. Room 3: zero (0) participants and zero (0) staff observed. LPA toured and observed the learning Lab, Computer Lab, Kitchen, Nicky’s Room, Playground, Pool Area, three (3) student restrooms, and two enclosed patios. There are also 2 staff offices, and mail room, which are off limits to the students/participants in care.

Room 1 cares for students/participants ages 13–17 years old. Room 2 cares for students/participants ages 10-12 years old. Room 3 cares for students/participants ages 5-9 years old. Nicky’s Room cares for participants ages 18-21 years old. There are 3 restrooms used by the participants. 2 of the restrooms are near Room 2 and 3 and each have 2 toilets, 1 sink, and an adult size changing table which is arms reach away from the sink. In Room 3 the restroom is located inside the classroom with 2 toilets and 2 sinks including a staff sink for cleaning art supplies. There is a staff restroom located near the staff office. Rooms 1, 2 and 3 have emergency exits doors that lead to the outside pathway, and each one has an alarm. Facility representative stated that they are tested often. LPA observed a computer lab with 5 computers for the students/participants to utilize.

The enclosed patio is used for painting as well as for arts and crafts and there is also a sitting area. The patio is enclosed with a cement wall and an iron gate that is kept locked and has a door which leads into the facility.

Indoor classrooms were inspected to ensure that the floors have a surface that is safe and clean. Telephone service, heating, lighting, and ventilation were evaluated. The classroom furniture and equipment were inspected for good repair, free of sharp, loose, or pointed parts. Storage for children’s belongings was inspected and met all regulatory requirements. Availability of drinking water was reviewed and per facility representative, students/participants bring water from home and filtered pitchers and disposable cups are available for refill. LPA observed adequate age-appropriate toys and surfaces are observed to be safe and clean.

This facility offers AM/PM snacks; lunch is provided by parents. LPA inspected the kitchen area where snacks are prepped for distribution. Food preparation areas were toured for safety, cleanliness, and proper equipment. There are 2 refrigerators, one for staff and the other for students/participants in care to use for food items. Knives and cleaning supplies are kept in a locked cabinet. LPA observed a dish washer used for cleaning kitchen tools, cups and dish items used by the students/participants. Food menu is posted on the parent board in the main lobby of the facility.

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NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Diana Ortiz
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ABILITY FIRST
FACILITY NUMBER: 191501798
VISIT DATE: 03/05/2026
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Outdoor playground equipment is in safe condition, free of sharp, loose, or pointed parts. The surface of the outdoor activity space is maintained in a safe condition and is free of hazards. The outside playground is surrounded by concrete walls. All areas around or under climbing equipment, slides, and similar equipment are cushioned with a foam surface and grassy areas. There is adequate shade in the play yard with trees and a shade awning. There is enough outside play equipment and bikes for the students/participants to use in the play yard, as well as 2 picnic tables. There is currently a side door that leads into a street/public area, which has an alarm that can be heard throughout the facility. Facility representative stated that it is tested each week and there are cameras in the outside play yard for observation, and it was tested during today’s visit.

There is a pool at the facility. Per program supervisor, the student/participants have not utilized the pool since January 2024. The pool continues to be locked and is surrounded by sliding glass doors with an iron gate that surrounds the pool itself with a self-closing gate which was inspected by the LPA and found to be secured. Bodies of Water Checklist was conducted to confirm that the pool that is located inside of the facility is safe for children in care.

The facility provides transportation for the students/participants during the spring, summer, and winter breaks for field trips only and after school outings throughout the year.

Sign in and out sheets were reviewed which is located in the lobby area. Full signatures of parents are required. LPA confirmed that the sign-in/out times are entered into ProCare which is an electronic system for record keeping.

Carbon monoxide and smoke detectors were present in the facility. Fire extinguishers were last serviced 05/16/25. The fire extinguishers are checked monthly and documented by staff to make sure the arrow is in the green. Each classroom and kitchen were inspected, and no hazardous items were found, or poisonous cleaning compounds were found in the facility. Emergency disaster drill was last conducted on 02/23/26 and is documented. There are several First Aid kits throughout the facility. Each staff member carries a fanny pack with bandages, gloves and hand sanitizer. LPA observed that the facility has an onsite Automated External Defibrillator (AED).

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NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Diana Ortiz
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
LIC809 (FAS) - (06/04)
Page: 4 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ABILITY FIRST
FACILITY NUMBER: 191501798
VISIT DATE: 03/05/2026
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LPA reviewed Licensing staff files and found that they were complete including mandated reporting certificates, clearance for adults and verification of CPR/First Aid, educational requirements, immunization records and health preventative practices documentation were reviewed and complete.

Student/Participant files were reviewed to ensure that Identification and emergency form and a medical assessment are on file and were found to be complete.

Facility representative was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated.

AB1207 Mandated Child Abuse Reporting – On or before March 30, 2018, any person who works in a childcare facility shall complete the training and renew the training every 2 years. Website provided: https://www.mandatedreporterca.com/training/child-care-providers. LPA advised the licensee to access forms, regulations and quarterly updates on the Child Care Licensing website at: www.ccld.ca.gov.

Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018, requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test as specified in Health and Safety Code section 1597.16. For child care center licenses issued after July 1, 2022, the licensee shall test their water for lead within 180 days of licensure pursuant to Written Directives section 101700 (PIN 21-21.1-CCP.). LPA verified that the lead testing was completed in accordance to the Written Directives (Interim Licensing Standards) outlined in PIN 21-21.1-CCP. LPA referred facility representative to the Department website for lead: Lead Toxicity Prevention and Water Testing Information (https://www.cdss.ca.gov/inforesources/child-care-licensing/water-testing-information). Lead testing was last completed on 12/19/2022.

• CCC COMPLETED TESTING AND NO LEAD EXCEEDANCES

This facility provides Incidental Medical Services – IMS. LPA reviewed storage of medication and equipment/supplies, and reviewed children’s, personnel, and administrative records.

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NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Diana Ortiz
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
LIC809 (FAS) - (06/04)
Page: 5 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ABILITY FIRST
FACILITY NUMBER: 191501798
VISIT DATE: 03/05/2026
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For IMS information see PIN 22-02-CCP. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514- 0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA are available at: https://www.ada.gov/resources/child-care-centers/.

Program Supervisor was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California.

To improve the quality and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to inspectionprocess@dss.ca.gov. For additional information regarding the inspection and its tools and methods, please visit the Program website at www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process.

Based on the LPA`s observations and record review, the licensee is in compliance with California Title 22 Regulations. Therefore, there are no citations being issued today, 03/05/2026.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Program Supervisor, Bonita Ramos.

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NAME OF LICENSING PROGRAM MANAGER: Brandi VanOosten
NAME OF LICENSING PROGRAM ANALYST: Diana Ortiz
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
LIC809 (FAS) - (06/04)
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