191502312-3-5-2026-33-CC-CGAN-DSL2G5-20260327172234

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191502312
Report Date: 03/05/2026
Date Signed: 03/05/2026 11:48:06 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2026 and conducted by Evaluator Cynthia Reyes

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20260303111123

FACILITY NAME:	UNITED METHODIST PRESCHOOL		FACILITY NUMBER:	191502312
ADMINISTRATOR:	SARA READ		FACILITY TYPE:	850
ADDRESS:	201 E. BENNETT		TELEPHONE:	(626) 335-4622
CITY:	GLENDORA	STATE: CA	ZIP CODE:	91741
CAPACITY:	60	CENSUS: 44	DATE:	03/05/2026
		UNANNOUNCED	TIME BEGAN:	08:00 AM
MET WITH:	Sara Read, Director		TIME COMPLETED:	11:50 AM

ALLEGATION(S):

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Physical plant- Staff do not ensure the day-care is safe, sanitary and in good repair

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Cynthia Reyes conducted an unannounced site inspection to investigate the above complaint allegation. This inspection is to ensure the health and safety standards as required by the regulations governing childcare centers are met. LPA met with Director Sara Read, who took LPA on a tour of the facility indoors and out.

During the walk through, LPA took staff names, positions and children census. .
• Preschool room 1 consists of 2 teacher, 0 aide with 12 total children.
• Preschool room 2 consists of 3 teacher, 0 aide with 14 total children.
• Preschool room 3 consists of 1 teacher, 0 aide with 09 total children.
• Preschool room 4 consists of 1 teacher, 0 aide with 09 total children

During the course of this investigation, LPA conducted Interviews, received and reviewed documents and LPA own observations.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 03/05/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20260303111123

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: UNITED METHODIST PRESCHOOL	FACILITY NUMBER: 191502312
	VISIT DATE: 03/05/2026

NARRATIVE

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Physical Plant: RP (Reporting Party) stated observed on the playground a piece of wood, leaning against the wall near the exit doors, a wooden bench that is warped, chipped stucco on the exterior wall in the play area, area of lifted concrete near the shed, The table where children place their water bottles is also chipping and may need repair or be replaced. Observed in the classrooms a microwave positioned on a shelve above the children’s playhouse area that can fall, also no child safety lock on the door to prevent children from exiting unsupervised, the changing station did not appear sanitary, although paper covering was present, the surface itself did not look like it had been thoroughly cleaned, and in a bathroom, the light switch is not securely fastened to the wall.

During the walk through of the center the items listed below were observed by the LPA and Director Sara and discussed as well as consultation regarding the issues and corrections needed. Director stated she is already in the process o making some of the corrections that are needed.

An old easel needing repairs was leaning against the wall by the exit door out to the play ground.
One of the wooden benches need sanding and refinished. Chipped stucco on the exterior wall in the play yard, lifted concrete near the shed, Red wood table outside chipping and need repairs, microwave positioned on a shelve need to be attached to the wall, and in a bathroom, the light switch is not securely fastened to the wall, as well as the fire pull alarm device is not attach to the wall properly. LPA did not observe any of the doors requiring a child safety lock, as the supervision of the children is part of the staff duties, LPA observed the changing table to be clean with no tears and has a roll of paper to cover the table when needed. Per interviews the changing table is wiped clean after every use.

Based on LPA observations and interviews which were conducted and records received and reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 1, are being cited on the attached LIC 9099D page. Deficiencies that are being cited need to be cleared to protect the children’s health & safety.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with Director Sara Read. Page 2 End of report.

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 03/05/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 33-CC-20260303111123

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: UNITED METHODIST PRESCHOOL	FACILITY NUMBER: 191502312
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/05/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 04/06/2026 Section Cited CCR 101238.2(d)(1)(2)	1 2 3 4 5 6 7	Outdoor Activity Space: (d) The surface of the outdoor activity space shall be maintained. (1) In a safe condition for the activities planned (2) Free of hazards including, but not limited to, holes, broken glass and other debris, and dry grasses that pose a fire hazard. This requirement is not	1 2 3 4 5 6 7	Director states will have the uneven pavement fixed by 04/06/2026 and in the mean time will ensure a staff member will continue to me placed in the middle of the play yard and monitor the uneven pavement area which will also have a cone station in that area to prevent a child getting hurt.
	8 9 10 11 12 13 14	met as evidenced by: LPA observed Uneven pavement on the childrens bike path by the shed in th outdoor play area which poses/posed a potential health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14	Director states is in the process of hiring a new maintenance crew and will submit to the LPA a maintenance check list that will also include observing the day care for any major physical plant issues that are in need or repair.
Type B 03/13/2026 Section Cited CCR 101238(a)	1 2 3 4 5 6 7	Buildings and Grounds: The childcare center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement is not met as evidenced by: LPA observed a broken easel outside, wooden bench need sand & paint,	1 2 3 4 5 6 7	Director states on this date she has removed the easel, the red table and one of the bench. LPA observed on this date those items have been removed. As far as the stucco, light switch in a bathroom, fire alarm and microwave will be fixed by the POC date.
	8 9 10 11 12 13 14	Chipped stucco on the exterior wall, Red wood table chipping and need repairs, in the classrooms microwaves that are not stable, bathroom light switch and fire pull alarm not fastened to the wall, which poses/posed a potential health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 03/05/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026

LIC9099 (FAS) - (06/04)

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