191570934-6-17-2026-33-CC-CGAN-DVF25S-20260626170600

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191570934
Report Date: 06/17/2026
Date Signed: 06/17/2026 03:56:36 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/03/2026 and conducted by Evaluator Cynthia Reyes

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20260403090924

FACILITY NAME:	AMAR CHILDREN'S CENTER		FACILITY NUMBER:	191570934
ADMINISTRATOR:	KATHY JARVEY		FACILITY TYPE:	850
ADDRESS:	1000 N. CALIFORNIA AVE.		TELEPHONE:	(626) 933-7101
CITY:	LA PUENTE	STATE: CA	ZIP CODE:	91744
CAPACITY:	384	CENSUS: 130	DATE:	06/17/2026
		UNANNOUNCED	TIME BEGAN:	08:00 AM
MET WITH:	Denise Villacres- Interim supervisor of head start/state preschool.		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Lack of Supervision- Child was left unattended outside the classroom.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Cynthia Reyes conducted an unannounced site inspection to complete the investigation and present the findings of the complaint allegation listed above. This inspection is to ensure the health and safety standards as required by the regulations governing childcare centers are met. LPA met with Denise Villacres- Interim supervisor of head start/state preschool. (At another location under the same school district as this facility) and census of children (130) and staff (40) were taken.

During this investigation, LPA conducted Interviews, observation and received and reviewed video footage of the incident and documents.

Lack of Supervision- Child was left unattended outside the classroom. Per RP (Reporting Party). RP stated, while walking her child to class, a little girl, was observed by herself by the gate between the gate and the ramp which leads to the PJ and PH classrooms.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20260403090924

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: AMAR CHILDREN'S CENTER	FACILITY NUMBER: 191570934
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/17/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 06/17/2026 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	Responsibility for Providing Care and Supervision: The licensee shall provide care and supervision as necessary to meet the children's needs. No child(ren) shall be left without the supervision of a teacher at any time. Supervision shall include visual observation. This requirement is not as	1 2 3 4 5 6 7	Interim supervisor stated the facility will send LPA a written statement with the facility procedure for ensuring children are supervised at all times, especially during transitions. Also, facility will conduct a mandatory training by 06/19/2026, with all staff regarding supervision.
	8 9 10 11 12 13 14	evidenced by: Based on video footage, interviews conducted and records reviewed, the licensee did not comply with the section cited above as a child was left unsupervised outside the classroom which poses/posed an immediate health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14	Interim supervisor will submit the meeting agenda to LPA, signed and dated by all staff. Interim supervisor states will also conduct unannounced classroom observations to monitor compliance.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2026

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20260403090924

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: AMAR CHILDREN'S CENTER	FACILITY NUMBER: 191570934
	VISIT DATE: 06/17/2026

NARRATIVE

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The gate was closed, and no one was around the child at all or outside. About two minutes later a teacher walked down the hall and the RP told her that the child was by herself outside. Per RP, daily teachers give name tag to the kids after drop off. RP noticed the child already had the tape, name tag on her back with PH. When the teacher she told took the child into the PJ classroom, the RP walked in the PJ classroom behind her and heard one of the teachers in that room tell that teacher with the child, PH means she belongs to PH classroom. PH is another preschool classroom.

Per LPA observation of the video footage, the child was left outside alone for about 2-3 minutes (Between 8:10-8:13 AM) even while 4 staff members had walked by her while she was hiding. Per interviews it was stated that staff had talked about the incident and that yes a child was left outside after transition time. It was also stated that the child had separation anxiety and would hide in the classroom at times.

Currently, the licensee is not in compliance with California Title 22 Regulations. Therefore, there was deficiency cited during today's Inspection in accordance with the California Code of Regulations Title 22, Division 12, Chapter 1. Consultation was given on this date in English and in Mandarin.

Exit interview conducted and report was reviewed and given to Delia Castro Interim supervisor.
A notice of the site visit was given and must remain posted for 30 days.

LPA, Cynthia Reyes informed Delia Castro Interim supervisor, that this report dated 06/17/2026 document(s) (1) Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety or personal rights of a child in care. Also, LPA, Reyes informed Interim supervisor Delia Castro to provide a copy of this licensing report dated 06/17/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months (1 year) from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC9224), or written statement, must be placed in the child’s file for verification. The Acknowledgement form must be maintained in each child’s file immediately upon receipt from parent. Delia Castro, was provided with a copy of the LIC 9224 during this visit.

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2026

LIC9099 (FAS) - (06/04)

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