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32 | Clients stated they were not aware of clients had physical altercation at the facility. Staff would intervene and de-escalate the situation by separating the clients. As the client#1 explained, client was not involved in an actual physical altercation but assuming the roommate would have a fight with the client. Client interviews revealed they felt safe residing at the facility. All four (4) staff interviewed denied the allegation. Staff stated staff were trained to handle clients with aggressive behaviors. Staff would intervene, separate and re-direct clients to do other activities. Per record reviews, staff had in-service training on handling aggressive clients and Psychiatric Crisis. Per observation, the clients were peace and calm Administrator had assigned a separate room to the client immediately when administrator was aware of the issue. Therefore, there was not preponderance evident to show staff does not intervene when clients engaged in physical altercation.
Based on the information obtained during the investigation, interviews with staff, clients, review of client files and LPA's observation, the investigation did not reveal any evidence to support the allegations mentioned above.
Although the allegations may have happened or are valid, there is not preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegation is UNSUBSTANTIATED.
An exit interview was conducted with Joshua, administrator. The findings were discussed and a copy this report was provided. |