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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191593145
Report Date: 06/22/2023
Date Signed: 06/22/2023 06:49:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/20/2023 and conducted by Evaluator Cynthia D Chan
PUBLIC
COMPLAINT CONTROL NUMBER: 28-AS-20230620113847
FACILITY NAME:RAMONA GUEST HOME - BELLFLOWERFACILITY NUMBER:
191593145
ADMINISTRATOR:KANIEL, STANLEYFACILITY TYPE:
735
ADDRESS:9555 RAMONA STTELEPHONE:
(562) 867-1002
CITY:BELLFLOWERSTATE: CAZIP CODE:
90706
CAPACITY:29CENSUS: 22DATE:
06/22/2023
UNANNOUNCEDTIME BEGAN:
03:10 PM
MET WITH:Stanley Kaniel, AdministratorTIME COMPLETED:
04:25 PM
ALLEGATION(S):
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Lack of supervision resulting in clients engaging in illegal activities.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Cynthia Chan conducted a subsequent complaint visit to deliver findings for the allegation listed above. LPA met with Administrator Stanley Kaniel and explained the reason for the visit.

On 6/21/23, LPA Chan toured the facility and inspected rooms #1, #2, #5, #8, #10, and #13. Food supplies of 2 day perishables and a week of non-perishables were observed. LPA did not observe any immediate health and safety concerns. LPA also interviewed the Administrator, 2 Staff, 2 Security guards, and 3 Clients. On today's visit, LPA interviewed additional 2 Clients.

The investigation revealed the following:
Allegation - Lack of supervision resulting in clients engaging in illegal activities. It is alleged that a black car pulls up next to the facility or across the street, about 2 to 3 times a week, between 7am and 8am. The clients go to the car one at a time and make some sort of transaction with the driver.
Unsubstantiated
Estimated Days of Completion:
NAME OF LICENSING PROGRAM MANAGER: Tony Vasallo
NAME OF LICENSING PROGRAM ANALYST: Cynthia D Chan
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 06/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 28-AS-20230620113847
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: RAMONA GUEST HOME - BELLFLOWER
FACILITY NUMBER: 191593145
VISIT DATE: 06/22/2023
NARRATIVE
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LPA interviewed the administrator, staff, and clients. The administrator acknowledged a person in a black car has driven by at times and is a possible friend of a client. However, he has not witnessed any type of transaction with other clients nor has there been any reports of illegal activities with that person. Other staff at the facility have not seen this car or any activities occurring during the morning hours. Staff stated they monitor clients during their shifts.

Administrator informed LPA they have hired private securities to help monitor the grounds in addition to his own staff starting a few months ago. There is 24 hour coverage, 7 days a week and there is no gap in supervision. LPA interviewed 2 private security guards who were present during the visit. They both stated they work a 12 hour shift to monitor the facility and conduct room checks every hour. They will leave when the next guard arrives. They have not seen any black car appear during their shifts nor observed clients going out to a certain car. LPA interviewed a total of 5 clients. They stated there is a security guard on the premises who patrols the area. They have not witnessed anybody going outside to a car and engaging in illegal activities. Based on the information gathered, there is insufficient evidence to corroborate this allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.



An exit interview was conducted with the Administrator. A copy of this report along with the appeal rights were provided.

NAME OF LICENSING PROGRAM MANAGER: Tony Vasallo
NAME OF LICENSING PROGRAM ANALYST: Cynthia D Chan
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 06/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2