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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191598098
Report Date: 05/10/2023
Date Signed: 05/10/2023 11:02:03 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/28/2023 and conducted by Evaluator Jeanette Estrada
COMPLAINT CONTROL NUMBER: 54-CC-20230228143831
FACILITY NAME:SUVA ELEMENTARY SCHOOLFACILITY NUMBER:
191598098
ADMINISTRATOR:MARIANA SANCHEZFACILITY TYPE:
850
ADDRESS:6740 EAST SUVA STREETTELEPHONE:
(562) 927-1827
CITY:BELL GARDENSSTATE: CAZIP CODE:
90201
CAPACITY:40CENSUS: 27DATE:
05/10/2023
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Lead Teacher Yolanda Madrigal TIME COMPLETED:
11:05 AM
ALLEGATION(S):
1
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9
Staff handled day-care child in a rough manner.
INVESTIGATION FINDINGS:
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13
Licensing program analyst (LPA) Jeanette Estrada conducted an unannounced complaint investigation for the purpose of delivering findings for the allegation listed above. LPA met with Lead Teacher Yolanda Madrigal and informed her of the purpose for the visit. Upon arrival LPA observed 12 children playing in the outdoor area being supervised by 2 staff. LPA observed 15 children and 3 staff present in classroom 02.

During the course of the investigation LPA reviewed records (facility roster), and conducted interviews. Based on records obtained, Child 1 began attending the facility on 1/30/23 and continues to attend. Interviews conducted with staff did not corroborate the allegations. Staff interviewed stated they have not witnessed Staff 1 handling children in a rough manner. Per staff interviews, staff are not left alone with children and if a child is having a difficult time listening, children are guided and offered help, not pushed or grabbed. Staff interviewed recognized they are mandated reporters and stated they are aware this type of incident, if observed, would have to be reported. Parent interviews also did not corroborate the allegation.
___Continued on Page 2___

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Jeanette Estrada
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20230228143831
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: SUVA ELEMENTARY SCHOOL
FACILITY NUMBER: 191598098
VISIT DATE: 05/10/2023
NARRATIVE
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Page 2 of report
Per parent interviews, there are no concerns about staff at this facility and their children have not mentioned issues with staff.

Based on conflicting statements made by the Reporting Party and the parties interviewed, the LPA is unable to determine whether the allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted with Lead Teacher Yolanda Madrigal. A copy of the appeal rights (LIC9058 01/16) were provided and explained. A copy of the report and the Notice of Site Visit was provided to the Lead Teacher. The Notice of Site Visit shall be posted for thirty (30) consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Jeanette Estrada
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2