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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191600650
Report Date: 11/18/2021
Date Signed: 11/18/2021 10:59:23 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2021 and conducted by Evaluator Sabrina Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20210903101305

FACILITY NAME:STEPHEN S. WISE TEMPLE PRE-SCHOOLFACILITY NUMBER:
191600650
ADMINISTRATOR:JENNIFER SHANKMANFACILITY TYPE:
850
ADDRESS:15500 STEPHEN S. WISE DR.TELEPHONE:
(310) 889-2248
CITY:LOS ANGELESSTATE: CAZIP CODE:
90077
CAPACITY:298CENSUS: DATE:
11/18/2021
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Jennifer Shankman, LicenseeTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff did not meet child's diapering needs.
Child’s authorized representative was not allowed the right to enter the child care center.
Staff did not provide child’s authorized representative with information to assess the state of the child's health and physical and emotional development.
Child was not accorded dignity.
Staff retaliated against child’s authorized representative for making a complaint.
INVESTIGATION FINDINGS:
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On 11/18/2021, Licensing Program Analyst (LPA) Sabrina Martinez arrived at Stephen S. Wise Temple Preschool for the purpose of concluding and delivering the investigation findings for the above allegations. Upon arrival, LPA Martinez met with Jennifer Shankman, Licensee, and discussed the purpose of the visit.

On 09/09/2021, LPA Martinez conducted an unannounced complaint investigation with licensee regarding above mentioned allegations. LPA requested and reviewed the Child Care Facility Roster. On 09/27/2021, LPA Martinez conducted interviews with facility staff. On 11/15/2021, LPA conducted interviews with parents. No information was disclosed that the above allegations occurred.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove or disapprove the allegations, therefore the allegations are found to be unsubstantiated.

Exit interview was conducted and a copy of the report was provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Sabrina Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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