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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191601484
Report Date: 08/23/2024
Date Signed: 08/23/2024 10:57:59 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/16/2024 and conducted by Evaluator Joe Katrdzhyan
COMPLAINT CONTROL NUMBER: 58-CC-20240816100351
FACILITY NAME:UCLA EARLY CARE AND EDUCATIONFACILITY NUMBER:
191601484
ADMINISTRATOR:MINOR, ALICIAFACILITY TYPE:
850
ADDRESS:101 S. BELLAGIO DR.TELEPHONE:
(310) 825-5086
CITY:LOS ANGELESSTATE: CAZIP CODE:
90095
CAPACITY:122CENSUS: 29DATE:
08/23/2024
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Center Coordinator / Rosaura CastilloTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Staff do not ensure facility is operating within ratio
INVESTIGATION FINDINGS:
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On 8/23/24, at 8AM, Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced 10 day complaint visit to this facility. LPA met with Director / Alessandra Pinheiro and Center Coordinator / Rosaura Castillo who guided LPA on a tour of the facility. There were 29 children with 8 staff observed present in the preschool program. LPA explained the purpose of today’s visit is to discuss the above mentioned allegation of Staff do not ensure facility is operating within ratio.

During today's visit, LPA conducted interviews, toured the preschool classroms and obtained copies of the Children’s / Staff roster.

Per Reporting Party, Staff do not ensure facility is operating within ratio.

During the interview with the Director, the Director denied the preschool program is operating out of ratio. The ratio for the preschool program is 1 Teacher per 12 Children or 1 Teacher and 1 Aid for 15 Children.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240816100351
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: UCLA EARLY CARE AND EDUCATION
FACILITY NUMBER: 191601484
VISIT DATE: 08/23/2024
NARRATIVE
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During today's visit and prior visits conducted at this facility, LPA Katrdzhyan has observed the preschool classrooms operating within ratio of Title 22 Regulations, Section 101216.3 / Teacher-Child Ratio.

During the interview with Staff, Staff made no disclosures about the preschool program operating the classrooms out of ratio. The statements obtained from Staff corroborated with the statements obtained from the Director. Staff denied the facility is operating out of ratio.

Parents interviewed confirmed that the preschool classrooms have been operating in compliance within the ratio of the preschool program.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegation to be true. Therefore, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with the Director and Appeals Rights provided.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2