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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191601620
Report Date: 08/28/2024
Date Signed: 09/18/2024 04:50:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/21/2024 and conducted by Evaluator Lisa Clayton
COMPLAINT CONTROL NUMBER: 30-CC-20240621155048
FACILITY NAME:FIRST STEPFACILITY NUMBER:
191601620
ADMINISTRATOR:SINSHEIMER, INAFACILITY TYPE:
850
ADDRESS:2650 SECOND STREETTELEPHONE:
(310) 399-8118
CITY:SANTA MONICASTATE: CAZIP CODE:
90405
CAPACITY:42CENSUS: 0DATE:
08/28/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:INA SINSHEIMER, LICENSEE/DIRECTORTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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PERSONAL RIGHTS: Staff is providing care and supervision while intoxicated.
INVESTIGATION FINDINGS:
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On 08/28/2024, (Licensing Program Analyst) LPA Clayton conducted a visit to deliver the findings on the above allegation. LPA Clayton was greeted by Licensee Ina Sinsheimer and Assistant Director Cydney Ellington.

On 06/21/2024 ESCCRO received a complaint alleging Staff (S1) is providing care and supervision while intoxicated. On 06/27/2024 LPA Clayton conducted the initial complaint visit, interviewed the Director, and staff and received a copy of the facility roster and documents related to the complaint allegations.

LPA Clayton conducted a full investigation, which included facility visits, obtaining relevant documentation, and conducting interviews with the Reporting Party (complainant), and staff. During unannounced visits, LPA Clayton observed S1 providing care and supervising children appropriately and in compliance with Title 22 Regulations and/or Health and Safety Codes.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20240621155048
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: FIRST STEP
FACILITY NUMBER: 191601620
VISIT DATE: 08/28/2024
NARRATIVE
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Based on LPA Clayton's inspections, interviews, observations and documents collected, the above allegation(s) is found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview conducted and report was reviewed with Licensee Ina Sinsheimer. A notice of site visit was provided and must remain posted for 30 days.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2