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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191601954
Report Date: 01/29/2026
Date Signed: 01/29/2026 04:09:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/12/2025 and conducted by Evaluator Amelia Morales
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20251112120438
FACILITY NAME:UCLA EARLY CARE AND EDUCATION-INFANTSFACILITY NUMBER:
191601954
ADMINISTRATOR:MINOR, ALICIAFACILITY TYPE:
830
ADDRESS:101 S. BELLAGIO DR.TELEPHONE:
(310) 825-5086
CITY:LOS ANGELESSTATE: CAZIP CODE:
90095
CAPACITY:60CENSUS: 47DATE:
01/29/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Director Tashon MckeithanTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Staff handled children in care in a rough manner
Staff caused injury to child in care
INVESTIGATION FINDINGS:
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On 1/29/2026, Licensing Program Analysts (LPAs) Amelia Morales, Decondia Ferguson and Samantha Barba conducted an unannounced site visit to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPA Morales was greeted by Co-Directors Jennifer Murrilo to whom LPA stated the purpose of the visit. LPA Morales was guided on a tour of the facility, Director Tashon Mckeithan arrived shortly after, as well as Co-Director Arpine Panosyan. Due to prior engagement, LPA Ferguson stepped out at 12:30 PM.

LPAs observed the following classroom ratios: Bunny Room (four Teachers, and 8 children);Penguin Room (five Teachers, and 9 children), Panda Room (four Teachers, and 10 children), Pony Room (five Teachers, one intern, and 11 children), Lamb Room (three Teachers, two interns, and 9 children),


(Continued on 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Amelia Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 58-CC-20251112120438
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: UCLA EARLY CARE AND EDUCATION-INFANTS
FACILITY NUMBER: 191601954
VISIT DATE: 01/29/2026
NARRATIVE
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During the investigation LPAs toured the facility, conducted staff interviews, made observations, obtained copies of supporting documentation, copy of developmentally appropriate practices for children 18-36 months, and obtained copies of Children's Roster.

-Pertaining to the allegation that, "Staff handled children in care in a rough manner"

-Per the Reporting Party (RP), " staff witnessed another staff being aggressive in handling children, including yanking them by arms, pushing them down onto mats, and generally being rough."

It should be noted that the facility self reported the Unusual Incident Report (UIR) to the Regional Office on 11/12/2025. During interviews, staff were asked whether they had observed another staff member mishandle a child. Staff 1 stated they had observed such an incident. Five (5) staff members stated they did not observe any mishandling.
When asked specifically whether Staff 6 (S6) or Staff 7(S7) engaged in mishandling a child, both Staff 6 and Staff 7 denied the allegation. When asked whether they had ever mishandled a child or witnessed a child being mishandled, Staff 2(S2), Staff 3 (S3), Staff 5 (S5), Staff 6(S6), and Staff 7(S7) all stated they had not.

When asked whether they had ever heard staff yell, be vocal, or sound angry or impatient with a child, Staff 1 stated yes. Staff 2, Staff 3,Staff 4, Staff 5, Staff 6, and Staff 7 all stated no. When asked if  S3 had any issues with S6 and S7 being alone with the children S3 stated no. When asked whether staff had ever forced a child to clean up, Staff 2, Staff 4, Staff 5, Staff 6, and Staff 7 stated no. Staff 6 stated, “No, I never force; I will show them or model the behavior. I use hand-over-hand guidance.” When asked whether they had ever observed another teacher force a child to clean up, Staff 1 stated yes. Staff 3, Staff 4, Staff 5, Staff 6, and Staff 7 stated no.

When asked whether children are ever forced to sleep, Staff 1 stated yes. Staff 2, Staff 3, Staff 4, Staff 5, Staff 6, and Staff 7 stated no. When asked whether they had ever forced a child to sleep, Staff 3, Staff 4, Staff 5, Staff 6, and Staff 7 stated no.


(Continued on 9099-C)
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Amelia Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 58-CC-20251112120438
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: UCLA EARLY CARE AND EDUCATION-INFANTS
FACILITY NUMBER: 191601954
VISIT DATE: 01/29/2026
NARRATIVE
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-Pertaining to the allegation that, "Staff caused injury to child in care"

Per the Reporting Party (RP) "Reported observing a bruise on the child’s right bicep. The RP stated they were unable to determine whether the bruise was related to the alleged incident."

When asked whether they had ever lifted a child by the bicep, or observed another teacher lift a child off the ground by the bicep, S2, S3, S4, S5, S6, and S7 stated no. During the interview with Staff, made no disclosures about how child sustained bruising. Parent 1 stated there was a bruise on Child 1, however Parent was unaware of how Child 1 sustained the bruising or when the bruise was sustained. When asked about the overall quality of care, the Parent 1 stated they were very happy with the care provided.

Therefore, based upon observations and interviews conducted the allegations above have been determined to be Unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

 
Notice of Site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed Director Tashon Mckeithan.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Amelia Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 01/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/29/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3