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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191602162
Report Date: 02/01/2023
Date Signed: 02/01/2023 02:23:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/01/2023 and conducted by Evaluator Warren Birks
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20230201084604

FACILITY NAME:PARKCREST PRESCHOOLFACILITY NUMBER:
191602162
ADMINISTRATOR:CHELSEY SCHLATTERFACILITY TYPE:
850
ADDRESS:5950 PARKCREST STTELEPHONE:
(562) 421-5333
CITY:LONG BEACHSTATE: CAZIP CODE:
90808
CAPACITY:90CENSUS: 56DATE:
02/01/2023
UNANNOUNCEDTIME BEGAN:
08:55 AM
MET WITH:Chelsy SchlatterTIME COMPLETED:
02:22 PM
ALLEGATION(S):
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Facility grounds are in disrepair
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Warren Birks conducted an unannounced complaint inspection to investigate the above allegation. LPA met with Director Chelsy Schlatter and Assistant Director Jennifer Perez who provided assistance during the investigation.

LPA conducted interviews with Directors and four staff. LPA also inspected the playground, kictchen, and all classrooms. LPA did observed detriorated splintered wood (along a column near the playground entrance and along a small barrier (surrounding the "rubber chip" cushioning). LPA also observed chipped paint and/or stucco on a wall on the outdoor playground and chipped paint in class eight (8) and nine (9).

Based on observations, the preponderance of evidence standard has been met. therefore the above allegation is found to be SUBSTANTIATED. The facility is cited for buiding and grounds. Director Schlatter indicated the increased rain has caused some of the damage and she will have maintenance staff make repairs CONTINUED.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 02/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/01/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 7
Control Number 54-CC-20230201084604
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: PARKCREST PRESCHOOL
FACILITY NUMBER: 191602162
VISIT DATE: 02/01/2023
NARRATIVE
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The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. This report along with a copy of the appeal rights was provided. Exit interview conducted with Assistant Director Jennifer Perez.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 02/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/01/2023
LIC9099 (FAS) - (06/04)
Page: 6 of 7
Control Number 54-CC-20230201084604
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: PARKCREST PRESCHOOL
FACILITY NUMBER: 191602162
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/01/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/01/2023
Section Cited
CCR
101238(a)
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The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.

This requirement was not met as evidenced by: LPA observed deteriorated splintered wood along a column near the near the
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Director Schlatter indicated she will have maintenance make repairs to the wood and paint and/or stucco.
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playground entrance and along a small wall (surrounding the "rubber chip" cushioning). LPA also observed small areas of chipped paint and/or stucco on a wall on the outdoor playground and chipped paint in class eight (8) and nine (9).

This poses a potential risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 02/01/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/01/2023
LIC9099 (FAS) - (06/04)
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