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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191602180
Report Date: 05/24/2023
Date Signed: 05/24/2023 04:00:52 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/19/2023 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230519104530
FACILITY NAME:PLAYHOUSE SCHOOLFACILITY NUMBER:
191602180
ADMINISTRATOR:PALEY, REGINAFACILITY TYPE:
850
ADDRESS:18213 PRAIRIE AVENUETELEPHONE:
(310) 371-1231
CITY:TORRANCESTATE: CAZIP CODE:
90504
CAPACITY:90CENSUS: 73DATE:
05/24/2023
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Regina Paley, DirectorTIME COMPLETED:
04:20 PM
ALLEGATION(S):
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Allegation: Personal Rights - Facility staff hit day care child.
INVESTIGATION FINDINGS:
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On 5/24/2023, Licensing Program Analyst (LPA) Loyce Phillips arrived at the facility for the purpose of conducting an initial complaint investigation. Upon arrival LPA met with Director, Regina Paley. LPA advised DIrector the purpose of the inspection was due to a complaint received by the El Segundo Child Care Regional Office (ESCCRO) on 5/19/2023. LPA observed 73 napping preschool children in care with 8 staff. The facility has an affidavit to care for Kindergarten and 1st graders. LPA observed 22 school age children, with 3 staff.

During this inspection, LPA toured the facility and interviewed staff. S1 was interviewed and disclosed she tap C1 hand to prevent her from pulling up the carpet tiles in the classroom. Based on S1 statement the allegations of facility staff hit day care child is substantiated. Substantiated findings mean that the allegation is valid because the preponderance of the evidence standard has been met. 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20230519104530
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: PLAYHOUSE SCHOOL
FACILITY NUMBER: 191602180
VISIT DATE: 05/24/2023
NARRATIVE
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Deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. 9099-D.

A copy of this report must be provided to the authorized representative of all currently enrolled children and any newly enrolled child for the following 12 months. The acknowledgement of receipt of Licensing Reports (LIC 9224) shall be signed and kept in each of the children’s records.

The notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will results in a civil penalty of 100.00.



Exit interview conducted, report and appeals rights were discussed and provided to Director.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20230519104530
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: PLAYHOUSE SCHOOL
FACILITY NUMBER: 191602180
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/24/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
05/26/2023
Section Cited
CCR
101223(a)(3))
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101223Personal Rights(a)The licensee shall ensure that each child is accorded the following personal rights: (3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not...
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Director will schedule a training for all staff and watch a video regarding Personal Rights. Director will write a declaration stating their understanding of personal rights and send to LPA by POC date.
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This requirement is not met as evidence by: During staff interviews, S1 disclosed that she tap C1 hand to prevent her from pulling up the carpet tiles in the classroom, which poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2023
LIC9099 (FAS) - (06/04)
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