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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191602180
Report Date: 10/10/2023
Date Signed: 10/10/2023 04:24:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2023 and conducted by Evaluator Miriam Cohen
COMPLAINT CONTROL NUMBER: 30-CC-20230630115840
FACILITY NAME:PLAYHOUSE SCHOOLFACILITY NUMBER:
191602180
ADMINISTRATOR:PALEY, REGINAFACILITY TYPE:
850
ADDRESS:18213 PRAIRIE AVENUETELEPHONE:
(310) 371-1231
CITY:TORRANCESTATE: CAZIP CODE:
90504
CAPACITY:90CENSUS: 49DATE:
10/10/2023
UNANNOUNCEDTIME BEGAN:
04:00 PM
MET WITH:Regina Paley, DirectorTIME COMPLETED:
04:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child sustained a fracture while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/10/2023 @ 4:00 PM, LPA Miriam Cohen conducted an unannounced visit for the purpose of delivering the finding of an allegation of care and supervision for a complaint reported to the department on 6/30/2023. The hours of operation are Monday through Friday from 7:00 AM – 6:00 PM. Upon arrival, LPA Cohen observed 7 adults providing care 49 children. LPA Cohen met with Regina Paley, preschool director. The investigation of care and supervision was conducted by Investigator Douglas Real. Based on the completed Investigation Bureau report that included, interviews conducted with pertinent witnesses, the victim, and other resources received the information gathered, is insufficient evidence to prove the allegation of care and supervision was a factor that led to an injury of a child in care. Therefore, the above allegation has been UNSUBSTANTIATED – a finding that the complaint is unsubstantiated means that although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.
An exit interview was conducted with the above items discussed with preschool director. A copy of this report was provided to Ms. Paley.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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