191605618-7-27-2026-30-CC-MNEL-DXH4HE-20260831190702

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191605618
Report Date: 07/27/2026
Date Signed: 07/27/2026 04:18:41 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/10/2026 and conducted by Evaluator Angela Luz

COMPLAINT CONTROL NUMBER: 30-CC-20260710102134

FACILITY NAME:	CHANDRA FAMILY DAY CARE		FACILITY NUMBER:	191605618
ADMINISTRATOR:	VIJAY CHANDRA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(310) 641-2127
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90045
CAPACITY:	12	CENSUS: 2	DATE:	07/27/2026
		UNANNOUNCED	TIME BEGAN:	02:45 PM
MET WITH:	Vijay Chandra		TIME COMPLETED:	04:35 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Licensee hit day care child on the hand.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 7/27/26, Licensing Program Analyst (LPA) Angela Luz conducted an unannounced subsequent complaint visit to deliver findings. LPA met with Licensee Vijay Chandra and informed them of the reason for the visit. LPA toured the facility inside and outside and noted 2 preschool children in attendance.

On 7/10/26, the El Segundo Regional Office received the above mentioned complaint allegation. The reporting party alleged they observed Licensee hit a daycare child on the hand.

On 7/16/26, LPAs conducted initial complaint visit. LPAs conducted assistant, child, and parent interviews and took pictures of the outdoor space. A copy of the facility roster was obtained.

Throughout the investigation, interviews with pertinent parties were conducted.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 30-CC-20260710102134

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: CHANDRA FAMILY DAY CARE	FACILITY NUMBER: 191605618
	VISIT DATE: 07/27/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Based on parent and assistant interviews, there are no concerns with the care and supervision provided by Licensee. One parent stated they have heard Licensee tell a child "no", but have not witnessed any harsh discipline methods, including physical discipline. Another parent stated if they had any suspicion that their child or another child was physically disciplined, their child would not be in care at the home.

Based on child interviews, children in care like to play at the home. They play with the toys available and practice pretend play outside.

On 7/27/26, LPA interviewed Licensee. Licensee reported that a child knocked over a lid of a compost bucket. Flies and fleas came out of the bucket and landed on the child so Licensee brushed them off the child's body. When Licensee demonstrated how they were brushing the flies and fleas off the child on themselves, LPA heard a light impact noise when Licensee's hand landed on their own arm before they brushed it down their arm. Licensee stated they have since made sure the bucket lid was tight on the compost bucket. LPA checked the current contents of the compost bucket. LPA noted there were fruit peels inside. No fleas or flies were observed.

Based on LPAs' observations on 7/27/26, children play with each other and Licensee. Children in care smile at, and laugh with Licensee while interacting. LPA observed a child bump into a wall while playing, then seek out Licensee for comfort. There are no security cameras in the outdoor play area.

Based on the evidence obtained during the investigation, which included interviews with relevant parties, and information collected and reviewed from pertinent parties, there is insufficient evidence regarding the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegation is found to be unsubstantiated.

No deficiencies are issued today.
A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the licensee Vijay Chandra.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 2