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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191608516
Report Date: 01/13/2025
Date Signed: 01/14/2025 09:13:40 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/08/2025 and conducted by Evaluator Judy Laureano
COMPLAINT CONTROL NUMBER: 30-CC-20250108102013
FACILITY NAME:WONDER YEARS PRE-SCHOOL, THEFACILITY NUMBER:
191608516
ADMINISTRATOR:MANDELL, DEBBIEFACILITY TYPE:
850
ADDRESS:2457 SAWTELLE BLVDTELEPHONE:
(310) 473-0772
CITY:LOS ANGELESSTATE: CAZIP CODE:
90064
CAPACITY:57CENSUS: 9DATE:
01/13/2025
UNANNOUNCEDTIME BEGAN:
08:55 AM
MET WITH:Debbie Mandell and Marlene BernstoneTIME COMPLETED:
11:55 AM
ALLEGATION(S):
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Physical Plant: Facility is in disrepair
Physical Plant: Facility is dirty
INVESTIGATION FINDINGS:
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On 01/13/2025 Licensing Program Analyst (LPA) Judy Laureano conducted an unannounced complaint investigation regarding the above allegations. LPA was greeted by Debbie Mandell and Marlen Bernstone who guided LPA on a tour.

LPA observed 9 children with one staff member providing care and supervision. LPA inspected all classrooms and the outdoor space.

LPA observed the classrooms and observed middle classroom window exposed wood, making it hazardous to the children in care. The children's bathroom sink faucet was observed with a lot of build up. LPA observed the red wooden house outside with exposed wood. LPA observed multiple plastic toys in the area broken; the pink and yellow bench with bench having broken pieces, a light pink plastic outdoor toy with broken pieces, the outside of the door near the outdoor sink, door was observed with the bottom of the door’s wood rotting, LPA observed a wooden door leaned near the gate with the bottom of the door rotting.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 01/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20250108102013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WONDER YEARS PRE-SCHOOL, THE
FACILITY NUMBER: 191608516
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/17/2025
Section Cited
CCR
101238(a)
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101238 (a)Buildings and Grounds
(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
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Director agrees to remove all broken toys and make the wooden house inaccessible to the children in care. Director will remove/repairs both doors located in the yard. Director will submit pictures to LPA by due date.
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This requirement is not met as evidenced by: The children's bathroom sink was observed with a lot of build up. Multiple outdoor broken toys including the wooden house that was observed with exposed rotting wood. LPA observed two wooden doors with exposed wood rotting, which posed a potential safety risk to persons in care.
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Type B
01/17/2025
Section Cited
CCR
101277(a)(18)
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a)The child care center shall be clean,...and free of litter and rubbish; and measures shall be taken to keep all such areas free of rodents and other vermin.
This requierments is not met as evidence by:
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Director agrees to clean all area where food is stored (pantry shelf and refrigerator both inside and outside). Director agrees to label and store all food items properly. Director agrees to email all photos of corrections to LPA.
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LPA observed the pantry where snacks are stored with visible build up and the toaster in the kitchen area observed with crumbs and build up. The freezer was observed with empty dish containers and plates. The refrigerator was observed with food and stains in the door and bottom of the area, all which pose a potential safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 01/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20250108102013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WONDER YEARS PRE-SCHOOL, THE
FACILITY NUMBER: 191608516
VISIT DATE: 01/13/2025
NARRATIVE
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Director confirmed children have not used the outdoor space as of 1/6/2025. Based on LPA’s observation the allegation of facility being in disrepair is substantiated. LPA cited a Type B citation.

LPA observed the pantry where snacks are stored with visible build up and the toaster in the kitchen area observed with crumbs and build up. The freezer was observed with empty dish containers and plates. The refrigerator was observed with food and stains in the door and bottom of the area. Based on LPA's observation, the allegation is substantiated. The preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTATIATED.

Upon on receipt of this report, the Director/Licensee shall post the Notice of Site Visit. The Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required, will result in an immediate $100 civil penalty.

An exit interview was conducted, and report was reviewed with Director - Debbie Mendell. A copy of this report and appeal rights were discussed and left with the Director, whose signature on this form confirm receipt of these documents.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 01/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2025
LIC9099 (FAS) - (06/04)
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