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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191608516
Report Date: 04/07/2025
Date Signed: 04/07/2025 02:20:29 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/08/2025 and conducted by Evaluator Judy Laureano
COMPLAINT CONTROL NUMBER: 30-CC-20250108102013
FACILITY NAME:WONDER YEARS PRE-SCHOOL, THEFACILITY NUMBER:
191608516
ADMINISTRATOR:MANDELL, DEBBIEFACILITY TYPE:
850
ADDRESS:2457 SAWTELLE BLVDTELEPHONE:
(310) 473-0772
CITY:LOS ANGELESSTATE: CAZIP CODE:
90064
CAPACITY:57CENSUS: 9DATE:
04/07/2025
UNANNOUNCEDTIME BEGAN:
12:01 PM
MET WITH:Debbie Mandell, DirectorTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Physical Plant: Facility is unsanitary
Personal Rights: Staff are not ensuring that children with symptoms of illness are not accepted into care
Food Service: Facility is not providing an adequate amount of food to children in care.

INVESTIGATION FINDINGS:
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04/07/2025 Licensing Program Analysts (LPAs) Judy Laureano and Chartrice Johnson conducted an unannounced investigation to deliver findings. LPAs were greeted by Debbie Mandell and Marlen Benrstone who guided LPAs on a tour of the facility.

LPAs observed 9 children in the outdoor area with 1 staff member providing care and supervision.

LPAs toured three indoor classrooms including the children’s bathroom and observed bathrooms to be cleaned and functioning properly. LPAs observed food preparation area and food storage area for safety and cleanliness. The outdoor space was inspected and observed. Assistant director confirmed that facility contracts with a gardener that comes weekly to maintain the outdoor space for the children in care.

On 01/13/2025 Licensing Program Analyst (LPA) Judy Laureano conducted an unannounced complaint investigation regarding the above allegations. LPA observed 9 children with one staff member providing care and supervision. LPA inspected all classrooms and the outdoor space.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250108102013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WONDER YEARS PRE-SCHOOL, THE
FACILITY NUMBER: 191608516
VISIT DATE: 04/07/2025
NARRATIVE
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LPA Laureano requested children's roster, staff roster, parent handbook and menus for the December 2024 and January 20205 and interviews with staff and children were initiated.

On 4/7/2025 LPAs concluded all investigative interviews and completed a walk-through of the whole facility.

Based on interviews with staff, parents and children and LPA’s observation, no information was disclosed that facility is unsanitary and/or staff are not ensuring that children with symptoms of illness are not accepted into care. The investigation also did not find that facility is not providing an adequate amount of food to children in care.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations are found to be UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Director Debbie Mandell.

A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2