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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191671703
Report Date: 01/13/2025
Date Signed: 01/13/2025 02:27:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/18/2024 and conducted by Evaluator Portia Bowden
COMPLAINT CONTROL NUMBER: 54-CC-20241018093244
FACILITY NAME:OPTIMAL CHILD DEVELOPMENT CENTERFACILITY NUMBER:
191671703
ADMINISTRATOR:DOWELL,CAROLYNFACILITY TYPE:
850
ADDRESS:1300 EAST PALMER AVENUETELEPHONE:
(310) 603-0378
CITY:COMPTONSTATE: CAZIP CODE:
90221
CAPACITY:75CENSUS: 27DATE:
01/13/2025
UNANNOUNCEDTIME BEGAN:
01:10 PM
MET WITH:Oddie Patton, Lead TeacherTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff did not provide adequate supervision resulting in day care child engaging in an altercation with an unknown individual.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Portia Bowden and Jeanette Estrada conducted an unannounced complaint inspection at the facility.
During the course of the investigation LPA conducted interviews with staff, reviewed camera footage and reviewed children’s files. The reporting party alleged that on 10/15/24 Child 1's cornrow was ripped off. Per staff interviews, there were no eye witnesses to Child 1's hair being ripped off. No staff were made aware that Child 1 was injured that day. LPA reviewed camera footage in which there were no incidents of Child 1's hair being pulled. Camera footage confirmed there were two staff supervising seven children. LPA obtained photos taken on 10/15/24 of the back of Child 1's hair in which the left cornrow was stcking up. In review of the camera footage, it is visible that Child 1's left cornrow is not braided onto the scalp and is sticking up. Medical records obtained from Kaiser Urgent Care-Downey dated 10/17/24 state there was no redness, no swelling and no signs of inflammation.

_Continued on page 2_
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Portia Bowden
LICENSING EVALUATOR SIGNATURE:

DATE: 01/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20241018093244
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: OPTIMAL CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 191671703
VISIT DATE: 01/13/2025
NARRATIVE
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Page 2
Based on record review, observation and interview there was no corroborating evidence to prove that Child 1's hair was ripped off by anyone at the facility therefore the allegation is unsubstantiated.

Exit interview conducted with facility representative. A copy of the report and a notice of site visit were provided.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Portia Bowden
LICENSING EVALUATOR SIGNATURE:

DATE: 01/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2