1
2
3
4
5
6
7
8
9
10
11
12
13 | **This is an Ameded document to reflect the change in allegation listed as personal rights, to Resident sustained a fracture in care. All information remains the same** 03/30/21 Licensing Program Analyst LPA/ Jade Jordan initiated a Subsequent complaint investigation for the allegation listed above. Due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, today’s subsequent complaint investigation was conducted telephonically with Alma Amonzon, the facility Patient Care Coordinator.
Investigation consisted of the following: Obtained facility staff roster, Resident Roster, Special Incident Reports interviews conducted with (1) staff, virtual tour, and view of residents in care.
It was determined, after Record Review, that named individual, does not reside in A Licensed Community Care facility, over seen By the Community Care Licensing Department State of California.
Based on the information given this agency has investigated the complaint alleging Personal Rights. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.
An exit interview was conducted, and a copy of this report was given. No citations were issued. Advised to sign and return to LPA via email at Jade.Jordan@dss.ca.gov, or Fax 323-981-1781
|