191801940-7-24-2026-33-CC-KCHE-DWLPUH-20260803113730

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191801940
Report Date: 07/24/2026
Date Signed: 07/24/2026 01:01:30 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2026 and conducted by Evaluator Monica Ruiz

COMPLAINT CONTROL NUMBER: 33-CC-20260720154808

FACILITY NAME:	NEW HORIZON PRESCHOOL		FACILITY NUMBER:	191801940
ADMINISTRATOR:	VANESSA SANDOVAL		FACILITY TYPE:	850
ADDRESS:	434 S VERMONT AVE		TELEPHONE:	(213) 480-3145
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90020
CAPACITY:	36	CENSUS:	DATE:	07/24/2026
		UNANNOUNCED	TIME BEGAN:	11:10 AM
MET WITH:	Director, Shaki Anwar		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Facility is operating beyond the terms of their license

INVESTIGATION FINDINGS:

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On 07/24/2026 Licensing Program Analyst (LPA) Monica Ruiz and Licensing Program Manager (LPM) Katrina Chicote visited the facility noted above for the purpose of initiating 10-day complaint inspection for the allegation listed above. Licensing staff were allowed entry into the preschool area by security guard. Licensing staff were greeted by Director Shaki Anwar to whom the reason for the visit was explained.
Director guided licensing staff on a tour of the facility both indoors and outdoors.

Upon arrival licensing staff observed the following; Room 102 had 10 (ten) preschool age children with one staff member, Room 103 had 9 (nine) school age children with one staff member, and, per Director, Room 101 is used only for napping and no children were observed at time of inspection.

Per Director, that they are operating a school age program out of Preschool Room 103, Monday through Friday, 9am – 2pm and they have submitted an affidavit for the private school summer program.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Monica Ruiz
LICENSING EVALUATOR SIGNATURE:	DATE: 07/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20260720154808

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: NEW HORIZON PRESCHOOL	FACILITY NUMBER: 191801940
	VISIT DATE: 07/24/2026

NARRATIVE

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Director states that the private school program typically operates in a classroom upstairs but this Summer they have been operating from June 29 until July 24, 2026. Director state this is the first time they have operated this type of program. Director states this is the last day of the program, and the school age children will be picked up at 2:00pm. Director states that due to staff shortage they brought the school age program downstairs to preschool room 103.

Director states that school age program and preschool program do not share the restrooms and they have a staggered schedule for using the playground. Licensing Staff observed outdoor play schedule posted in Director’s office at time of inspection (Photos taken).

Licensing staff informed Director that at this time, the licensed preschool classroom is being used by private school age program, which means they are operating outside their license limitations. Per license comments, license limits operation in licensed classrooms to 2 years old until entry to kindergarten. Per Director, ages of children in Room 103, which is a licensed classroom, is from 5 to 12 years old. In addition, Director states that school age children do use same outdoor play area as preschool children due to there being shade in preschool play yard, but at separate times and never commingle.

Licensing staff informed Director that a waiver would be required for the use of the rooms and areas that are being shared by licensed preschool and private school age program. Licensing staff discussed waiver requirements and procedures for applying for a waiver.

Based on LPA's observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated.

Based on this information, the following deficiencies on the attached LIC 9099 D are being cited in accordance with California Code of Regulations Title 22. Deficiencies that are being cited need to be cleared to protect the children’s health & safety.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report and appeal rights were reviewed with Director, Shaki Anwar.

SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Monica Ruiz
LICENSING EVALUATOR SIGNATURE:	DATE: 07/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 33-CC-20260720154808

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: NEW HORIZON PRESCHOOL	FACILITY NUMBER: 191801940
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/24/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/07/2026 Section Cited CCR 101161(a)	1 2 3 4 5 6 7	101161 Limitations on Capacity (a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. This regulation was not met as evidenced by:	1 2 3 4 5 6 7	Director states that today is last day that private school age Summer program will be used. Director states they are submitting an update to Licensing to reflect how classrooms will be used and submit application for waivers for any shared spaces by POC date.
	8 9 10 11 12 13 14	Based on observation and interview the Licensee did not comply with abovce regulation as LPA observed private school age students in RM103, which is licensed preschool program class. Director confirms that private school age children are using RM-103 for Summer...	8 9 10 11 12 13 14	....This poses a potential health, safety, and personal rights risk to children in care.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Monica Ruiz
LICENSING EVALUATOR SIGNATURE:	DATE: 07/24/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2026

LIC9099 (FAS) - (06/04)

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