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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191802184
Report Date: 04/22/2026
Date Signed: 04/22/2026 02:38:44 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/03/2026 and conducted by Evaluator Monique Jessica Ayala
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20260403101151

FACILITY NAME:WESTMINSTER CHILD CENTERFACILITY NUMBER:
191802184
ADMINISTRATOR:KANISHIA LONGFACILITY TYPE:
850
ADDRESS:4848 EAGLE ROCK BLVDTELEPHONE:
(323) 256-8086
CITY:LOS ANGELESSTATE: CAZIP CODE:
90041
CAPACITY:100CENSUS: 32DATE:
04/22/2026
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Maricela Hernandez, Assistant DirectorTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Lack of Supervision: Staff are inappropriately sleeping during nap time
INVESTIGATION FINDINGS:
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On April 22, 2026, Licensing Program Analyst (LPA) Monique Ayala conducted an unannounced Complaint investigation for the above allegations. LPA met with assistant director, Maricela Hernandez who guided LPA on a tour of the facility. LPA observed 32 children with 4 staff members.

During the investigation LPA interviewed Staff #1 (S1) to Staff #5 (S5), Child #1 (C1) to Child #4 (C4) and Parent #1 (P1) to Parent #3 (P3). LPA obtained a current facility roster and other relevant documentation. LPA interviewed the Reporting Party (RP).

RP alleged, Staff are inappropriately sleeping during nap time. Per RP, S4 was observed sleeping in the nap room on multiple occasions. RP, provided an image of S4 sleeping in the nap room. S5 provided documents in which S4 was written up for falling asleep during nap time while children were present. S4 stated they do not remember if they fell asleep. Per S1-S5 and RP, there are about 23 to 28 children present during nap time with 2 to 3 staff. C1-C4 and P1-P3 did not make any disclosures.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 33-CC-20260403101151
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: WESTMINSTER CHILD CENTER
FACILITY NUMBER: 191802184
VISIT DATE: 04/22/2026
NARRATIVE
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Based on interviews, record review and images provided the above allegation is is deemed SUBSTANTIATED. A finding of Substantiated means that the preponderance of evidence standard has been met. Although the facility appears to be in ratio during nap time, S4 did fall asleep while children were present during nap time.

The facility is being cited a Type B deficiency in accordance with Title 22 Regulations, see LIC9099D.

An exit interview was conducted and a copy of this report was provided to assistant director, Maricela Hernandez. A Notice of Site Visit was provided and must be posted for 30 days.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 33-CC-20260403101151
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: WESTMINSTER CHILD CENTER
FACILITY NUMBER: 191802184
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/22/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/01/2026
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision: The licensee shall provide care and supervision as necessary to meet the children's needs. No child(ren) shall be left without the supervision of a teacher at any time, except as specified... Supervision shall include visual observation. This requirement
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The facility is have a staff meeting reviewing supervision during all times including nap time. Facility will provide a copy of the meeting agenda and sign in sheets of the staff who attended.
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was not met as evidence by: LPA was provided images and formal write up documentation for S4 falling asleep during nap time. This poses a potential health and safety risk for children in care,
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 6