191806026-5-3-2023-33-CC-BVON-CS7RVZ-20230526132221

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191806026
Report Date: 05/03/2023
Date Signed: 05/03/2023 04:02:57 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/16/2023 and conducted by Evaluator Mireya Garcia

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20230316094236

FACILITY NAME:	GREGORY PARK HEAD START/STATE PRE SCHOOL		FACILITY NUMBER:	191806026
ADMINISTRATOR:	MARCIE HOUCHEN		FACILITY TYPE:	850
ADDRESS:	5807 GREGORY AVE.		TELEPHONE:	(323) 463-3061
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90038
CAPACITY:	60	CENSUS: 44	DATE:	05/03/2023
		UNANNOUNCED	TIME BEGAN:	02:07 PM
MET WITH:	Samira Alvarez, CD Supervisor		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff hit daycare child and Staff yells at daycare children.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Mireya García arrived unannounced at the facility at 2:07 p.m., and requested access to enter the facility by dialing intercom which is located on entrance gate. Intercom rang and was not answered. LPA Garcia did not observe any postings on gate with faciilty phone numbers. LPA Garcia then proceeded with contacting facility via telepone to gain access into the facility. At 2:08 p.m, Staff #8 answered and infomed LPA that the intercom is not working and informed Staff #9 to open the gate door for LPA. The purpose of this inspection is to conducting a follow up complaint investigation to deliver findings regarding the allegations listed above. LPA met with Samira Alvarez, Child Development Supervisor (CDS) who guided LPA on a tour of the facility. There were fourty-four children observed to be present at the facility during this inspection.

Information provided by the complainant alleges that Staff hit daycare child and Staff yells at daycare children.
REPORT CONTINUES ON NEXT PAGE 1 OF 2.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Mireya Garcia
LICENSING EVALUATOR SIGNATURE:	DATE: 05/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20230316094236

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: GREGORY PARK HEAD START/STATE PRE SCHOOL	FACILITY NUMBER: 191806026
	VISIT DATE: 05/03/2023

NARRATIVE

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During this investigation LPA M. García obtained a copy of Children’s roster dated 01/23/23, 01/26/23, 02/6/23, 03/01/23, 03/20/23, staff written statements from Staff #1, #3 #4, Staff #3’s qualification documentation, service repair order for gate dated 03/23/2023, pictures and video of the self-latch gate were taken, an LIC 855 written Declaration was obtained from Staff #1, and conducted interviews with child in question, Supervisor, four (4) day care staff, three (3) day care children, three (3) day care parents and LPA attempted to interview two (2) additional staff.

Pertaining to the allegation that staff hit daycare child, interviews with day care staff reveal all staff denied observing or having knowledge of any child being hit while in care. No disclosures were made by child in questioned, children and parents interviewed.

Regarding to the allegation that staff yells at daycare children interviews with all day care staff deny observing or having any knowledge of any staff yelling at day care children. No disclosures were made by child in question, children and parents interviewed.

Based on interviews conducted with child in question, five (5) day care staff, three (3) day care children and three (3) day care parents it was determined there were no witnesses to any children being hit while in care and/or staff yelling at daycare children. Based on the interviews conducted and records review, at this time there is not enough evidence to support the above allegations.

This agency has investigated the complaint alleging that Staff hit daycare child and Staff yells at daycare children. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above allegations are deemed unsubstantiated. Should additional information become available in the future, this investigation may be reopened.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with facility representative Samira Alvarez.

REPORT ENDS HERE PAGE 2 OF 2.

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Mireya Garcia
LICENSING EVALUATOR SIGNATURE:	DATE: 05/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2023

LIC9099 (FAS) - (06/04)

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