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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191870549
Report Date: 02/23/2026
Date Signed: 02/23/2026 12:57:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/15/2025 and conducted by Evaluator Roxana Lopez
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20251215104025
FACILITY NAME:BROOKLYN AVENUE EARLY EDUCATION CENTERFACILITY NUMBER:
191870549
ADMINISTRATOR:JESSICA ROBLES-LOGANFACILITY TYPE:
850
ADDRESS:329 N. ARIZONA AVETELEPHONE:
(323) 269-4085
CITY:LOS ANGELESSTATE: CAZIP CODE:
90022
CAPACITY:114CENSUS: 71DATE:
02/23/2026
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Jessica Robles Logan- Principal TIME COMPLETED:
01:15 PM
ALLEGATION(S):
1
2
3
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5
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9
Staff behavior poses as a risk to a daycare child
Staff forced a daycare child to sleep
Staff did not prevent the daycare children from hitting another daycare child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
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9
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13
An unannounced subsequent inspection was conducted by Licensing Program Analyst (LPA) Roxana Lopez on 2/23/2026. The purpose of this inspection is to provide the findings of the complaint investigation which was received on 12/15/2025. LPA met with Facility Representative Principal Jessica- Robles Logan to whom the purpose of the inspection was announced. Census was taken- Per Principal there are 88 children enrolled.

Throughout the course of the investigation, interviews were conducted with staff, children and parents. LPA also reviewed and obtained copies of children’s rosters and other pertinent documentation.

Per initial complaint report, the complainant reported that Staff behavior posed as a risk to a daycare child, Staff forced a daycare child to sleep and Staff did not prevent the daycare children from hitting another daycare child.
---------------------------------------------------------------- pg. 1 of 2 -------------------------------------------------------------
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20251215104025
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: BROOKLYN AVENUE EARLY EDUCATION CENTER
FACILITY NUMBER: 191870549
VISIT DATE: 02/23/2026
NARRATIVE
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 During interview- complainant disclosed that staff was mean to child # 1, as child # 1 was forced to sleep and was told “ you are too loud and make my ears hurt.” Per complainant child # 1 also had markings on their legs caused by other children. Complainant did not provide names of staff or children. Child # 1 was not available to interview.

In regard to allegations Staff behavior poses a a risk to a daycare child, staff forced a daycare child to sleep and staff did not prevent the daycare children from hitting another daycare child . Staff # 1- 10 corroborated that they do not force children to sleep- children are encourage to rest their bodies, if child doesn’t not want to sleep they are offered books or quiet table activities. Per staff # 1-10 they do not have concerns about staff in the classrooms and if any incident happens they write incident reports for parents and or communicate with them on class dojo.

LPAs conducted interviews with parents and children. Parent’s statements corroborate that they do not have any concerns with the facility or supervision. Parent # 5 did disclosed observing a staff member “almost yelling” at a child.

During children interviews: Child # 2-6 corroborated that they like their school and teachers. Per children # 2-5 if they don’t sleep they are given a book or go to the table. Children did not disclose being hurt by other children and if they need help their teachers help them.

This agency has investigated the complaint alleging the Staff behavior posed as a risk to a daycare child, Staff forced a daycare child to sleep and Staff did not prevent the daycare children from hitting another daycare child. Allegations have been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegations are unsubstantiated. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Principal Jessica Robles- Logan. -------------------------------------------------------- pg. 2 of 2 --------------------------------------------------------
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2