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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191870741
Report Date: 06/15/2026
Date Signed: 06/15/2026 11:34:38 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/19/2026 and conducted by Evaluator Brittany Lovest
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20260319081306
FACILITY NAME:HAWAIIAN AVENUE EARLY EDUCATION CENTERFACILITY NUMBER:
191870741
ADMINISTRATOR:AGUET, DEBORAHFACILITY TYPE:
850
ADDRESS:501 HAWAIIAN AVE.TELEPHONE:
(310) 834-7186
CITY:WILMINGTONSTATE: CAZIP CODE:
90744
CAPACITY:117CENSUS: 55DATE:
06/15/2026
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:A.Whiten, Lead TeacherTIME COMPLETED:
11:10 AM
ALLEGATION(S):
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PESONAL RIGHTS:Staff did not maintain a comfortable temperature for children in care.
BUILDINGS AND GROUNDS:Staff do not ensure the center is in good repair.
INVESTIGATION FINDINGS:
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On 6/15/2026, Licensing Program Analyst (LPA), Brittany Lovest conducted an unannounced visit for the purpose of delivering the findings on the above allegation. Upon arrival, LPA met with Lead teacher , A.Whiten and discussed the purpose of the visit. LPA toured the facility indoors and outdoors to ensure Title 22 and health and safety code regulations are being maintained. LPA observed 55 children and 15 staff members providing care and supervision.

On 03/25/2026 Licensing Program Analyst (LPA) Cristina Castellanos conducted the 10-day initial investigation. Upon arrival, LPA Castellanos was greeted by Principal Raquel Sheppard, and the purpose of the inspection was discussed.LPA Castellanos conducted a tour of the facility and observed 94 children in care with 19 staff members providing supervision. LPA requested the following documents: Children’s Roster, Staff Roster, Work Request Logs and All relevant documentation related to the Hawaiian Avenue Early Education Center – Outdoor Classroom & Campus Upgrade Project. Additionally, LPA initiated children and staff interviews.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Brittany Lovest
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20260319081306
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: HAWAIIAN AVENUE EARLY EDUCATION CENTER
FACILITY NUMBER: 191870741
VISIT DATE: 06/15/2026
NARRATIVE
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During today's inspection LPA Lovest documented observations.

LPA interviewed parents collected relevant information and documentation for the purpose of the complaint investigation.

As of 6/15/2026, LPA Lovest completed a full investigation for the above-mentioned allegations. Based on the information received and reviewed, along with LPA observations and interviews conducted, there was not sufficient information disclosed to determine, Staff did not maintain a comfortable temperature for children in care And Staff do not ensure the center is in good repair. These allegations are deemed UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted. A copy of this report, appeals rights and a notice of site visit were discussed and provided.
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Brittany Lovest
LICENSING EVALUATOR SIGNATURE:

DATE: 06/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2