191870743-3-27-2026-33-CC-BVON-DTBNTE-20260420104438

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191870743
Report Date: 03/27/2026
Date Signed: 03/27/2026 11:05:44 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/16/2026 and conducted by Evaluator Roxana Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20260116162226

FACILITY NAME:	HOBART EARLY EDUCATION CENTER		FACILITY NUMBER:	191870743
ADMINISTRATOR:	ROBIN HURDLE		FACILITY TYPE:	850
ADDRESS:	982 SOUTH SERRANO AVENUE		TELEPHONE:	(213) 380-0411
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90006
CAPACITY:	121	CENSUS: 74	DATE:	03/27/2026
		UNANNOUNCED	TIME BEGAN:	08:40 AM
MET WITH:	Robin Hurdle, Principal		TIME COMPLETED:	09:40 AM

ALLEGATION(S):

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Window exposes children to the public when children are using the restroom

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Roxana Lopez conducted an unannounced subsequent complaint inspection visit to the above facility. Complaint was received on 1/16/2026. LPA met with Facility Representative- Principal Robin Hurdle to whom the purpose of visit was explained- tour was given. Census was taken- Per Principal they have 119 children enrolled.

During the inspection, LPA conducted interviews with staff and obtained supporting documentation in the form of a children’s roster (LIC 9040), personnel report and pictures.

Per initial complaint report, the complainant reported that the facility had some construction done in one of the restrooms located inside the classroom. After the construction was completed complainant observed that a window had been placed- the window had a straight view into the children’s restroom. Per complainant, the window exposes the children when using the restroom.------------ pg. 1 of 2 ------------

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 03/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 33-CC-20260116162226

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: HOBART EARLY EDUCATION CENTER	FACILITY NUMBER: 191870743
	VISIT DATE: 03/27/2026

NARRATIVE

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During staff interviews- Staff # 1-3 corroborated that there were aware of the construction but were not aware that there was going to be a window. Per Staff # 1 they were aware of parent concerns and asked staff in the classroom to cover the window with paper until there was another solution. Per staff # 1-3 the window was covered with paper and did not hear any concerns after that. Additionally, staff # 1-3 corroborated that blinds have been placed on the outside of the window.

During initial inspection on 1/23/2026 LPA Lopez did observe the window placed did have a straight view into the children’s restroom. Additionally, LPA Lopez observed that the window had stickers to cover the view and blinds had been placed on the outside of the window above the classroom sink- which covered the window. LPA Lopez advised that the construction of window and parent concerns should have been reported to the department.

This agency has investigated the complaint alleging window exposes children to the public when children are using the restroom Based on LPA's observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

The following deficiency listed on the attached LIC 9099D (deficiency page) is being cited in accordance with California Code of Regulations Title 22. Deficiency that is being cited need to be cleared to protect the children’s health and safety.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Facility Representative Robin Hurdle.
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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 03/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 33-CC-20260116162226

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: HOBART EARLY EDUCATION CENTER	FACILITY NUMBER: 191870743
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/27/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 04/10/2026 Section Cited CCR 10212(d)(1)	1 2 3 4 5 6 7	101212 Reporting Requirements(d) Upon the occurrence... any of the events specified in (d)(1)... shall be made to the Department... next working day... a written report... shall be submitted within 7 days(C) Any unusual incident	1 2 3 4 5 6 7	Per Principal, they will be reviewing the reporting requirements and will submit a written statement of what they understood and how they will mantain compliance by POC due date of 4/10/2026
	8 9 10 11 12 13 14	This requirement was not met as evidenced by: Based on interviews the facility did not report that a window was placed in the restroom facing the toiltets-and parents concerns regarding window which is a potential health and safety risk for children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 03/27/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2026

LIC9099 (FAS) - (06/04)

Page: 3 of 3