191870871-6-3-2026-54-CC-WBIS-DVBSC6-20260623134457

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191870871
Report Date: 06/03/2026
Date Signed: 06/03/2026 03:07:10 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/27/2026 and conducted by Evaluator Claudia Kam

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20260327131900

FACILITY NAME:	LOCKE EARLY EDUCATION CENTER		FACILITY NUMBER:	191870871
ADMINISTRATOR:	CHARLETHA ROBINSON		FACILITY TYPE:	850
ADDRESS:	320 E 111'TH STREET		TELEPHONE:	(323) 755-0721
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90061
CAPACITY:	194	CENSUS: 108	DATE:	06/03/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Charletha Robinson		TIME COMPLETED:	11:40 AM

ALLEGATION(S):

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-Teacher was threatening and screaming at children in care.
-Teacher grabbed child's arm and pushed her to sit down.

INVESTIGATION FINDINGS:

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On 6/3/2026 at 9:00 AM Licensing Program Analyst (LPA) Claudia Kam conducted an Unannounced Complaint Inspection for the purpose of delivering findings for the above allegations. LPA announced purpose of inspection and was allowed entry to facility by Facility Representative (FR) Principle Charletha Robinson. LPA took a self guided tour of the facility. Census was taken.

During the investigation LPA obtained a copy of the facility roster, a copy of the employee roster and conducted interviews with Staff, Parents and Children.

Based on the LPAs observations the staff does speak in a direct manner to the children and uses a serious tone at times. LPA did not observe any of violation of personal rights regarding threats or screaming or speaking to the children in a manner that violated personal rights.

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Unsubstantiated

Estimated Days of Completion: 90

SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Claudia Kam
LICENSING EVALUATOR SIGNATURE:	DATE: 06/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20260327131900

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: LOCKE EARLY EDUCATION CENTER	FACILITY NUMBER: 191870871
	VISIT DATE: 06/03/2026

NARRATIVE

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Interview with the Staff 1 confirms that there is no prior history of violation of personal rights by the staff and that the staff is well liked by the children. Interviews with staff 1, 2 and 3 could not confirm having witnessed staff push, threaten, grab a child in a forceful way or scream at the children in care. Staff did confirm that the staff speaks in a direct manner and makes jokes about hitting them but never children. Child interviews confirm that they have not been pushed and that they like coming to school. Children expressed that they like the staff and that they is nice to them. Parents stated in interviews that they have no concerns and that their children enjoy coming to school. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies will be cited today 6/3/2026.

A notice of site visit was given and must remain posted for 30 days.

Exit interview was conducted with Facility Representative, Principle Charletha Robinson.

SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Claudia Kam
LICENSING EVALUATOR SIGNATURE:	DATE: 06/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2026

LIC9099 (FAS) - (06/04)

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