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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191890404
Report Date: 04/04/2022
Date Signed: 04/04/2022 10:21:35 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2022 and conducted by Evaluator Judy Mora
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20220202160802
FACILITY NAME:PLACITA DE NINOSFACILITY NUMBER:
191890404
ADMINISTRATOR:ALICIA LOMELIFACILITY TYPE:
850
ADDRESS:2661 PASADENA AVETELEPHONE:
(323) 223-2420
CITY:LOS ANGELESSTATE: CAZIP CODE:
90031
CAPACITY:54CENSUS: 29DATE:
04/04/2022
UNANNOUNCEDTIME BEGAN:
08:38 AM
MET WITH:Vicky Rodriguez TIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Facility is out of ratio.
Staff are not qualified.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Judy Mora conducted a subsequent complaint inspection to complete the investigation for the above complaint allegations. LPA met with Lead Teacher, Vicky Rodriguez. LPA conducted self tour of the facility as there was no one available to guide LPA on a tour. Staff names of all staff were recorded.

At the time of arrival, LPA observed 22 children present with one teacher and two aides. LPA also observed the housekeeper assisting with children due to there being insufficient staff present.

During the investigation LPA visually inspected the facility both indoors and outdoors, LPA conducted staff interviews and visually observed preschool staff interactions with children. LPA obtained a copy of the facility roster. LPA also obtained copies of children and staff time sheets for the week of 01/31/22-02/04/22 and 02/07/22 through 02/10/22. LPA obtained copies of staff transcripts, as staff files are not kept at the facility.

*REPORT CONTINUES ON NEXT PAGE
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Judy Mora
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 33-CC-20220202160802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: PLACITA DE NINOS
FACILITY NUMBER: 191890404
VISIT DATE: 04/04/2022
NARRATIVE
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During the complaint investigation, it was found on staff and children's time sheets, that the facility has been out of ratio on more than one occasion. More specifically on 02/07/22, at 8:56 AM there were 29 kids present with one qualified teacher and two teacher assistants. Also, on 02/08/22 at 9:46 AM there were 36 children with one teacher and one aide.

Disclosures were also made during staff interviews that corroborate with the allegation of unqualified staff being used to assist with children. It was found that the housekeeper and kitchen staff have been used on more than one occasion to help with the supervision and ratio of children. LPA also observed this on 04/04/22, the housekeeper was being used to assist with children both indoors and outdoors.

Based on the available information, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated. California Code of Regulations, (Title 22, Division 12 & Chapter Number 1), are being cited on the attached LIC. 9099D.

These pose both immediate and potential Health and Safety risks to clients in care.

Upon receipt of this report, the licensee shall post ANY licensing report documenting a type “A” citation. This must remain posted for 30 days during hours of operation. In addition to posting this report, the licensee will also provide copies to the parents of the children in care for up to one year.

A copy of the LIC 9224 - Acknowledgement of Receipt of Licensing Reports was provided.

Exit interview was conducted with Site Supervisor, Mirna Palomo. Appeal rights and procedures were explained and provided.


*END OF REPORT
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Judy Mora
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2022 and conducted by Evaluator Judy Mora
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20220202160802

FACILITY NAME:PLACITA DE NINOSFACILITY NUMBER:
191890404
ADMINISTRATOR:ALICIA LOMELIFACILITY TYPE:
850
ADDRESS:2661 PASADENA AVETELEPHONE:
(323) 223-2420
CITY:LOS ANGELESSTATE: CAZIP CODE:
90031
CAPACITY:54CENSUS: 29DATE:
04/04/2022
UNANNOUNCEDTIME BEGAN:
08:38 AM
MET WITH:Vicky Rodriguez TIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Facility is not following covid 19 guidance.
There are cat feces in the sandbox.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Judy Mora conducted a subsequent complaint inspection to complete the investigation for the above complaint allegations. LPA met with Lead Teacher, Vicky Rodriguez. LPA conducted self tour of the facility as there was no one available to guide LPA on a tour. Staff names of all staff were recorded.
During the investigation LPA visually inspected the facility both indoors and outdoors, including inspecting the sand areas on both inspections. LPA conducted staff interviews and visually observed preschool staff interactions with children. LPA obtained a copy of the facility roster.
Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview conducted with Site Supervisor, Mirna Palomo. Appeal Rights explained and provided during this visit.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Judy Mora
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 33-CC-20220202160802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PLACITA DE NINOS
FACILITY NUMBER: 191890404
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/04/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
04/05/2022
Section Cited
CCR
101216.3(B)(1)
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Teacher- Child Ratio
A ratio of one fully qualified teacher (as specified in Section 101216.1(c)) and one aide for every 18 children in attendance in a preschool program is allowed when the aide meets the qualifications specified in Section 101216.2(d).
This requirement was not met as evidenced by
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Site supervisor states she will speak to the administrators and request for them to submit plan of correction in writing by POC due date of 04/05/22.
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file review of time sheets for staff and children. During the complaint investigation it was found that the facility has been out of ratio on more than one occasion. More specifically on 02/07/22, at 8:56 AM there were 29 kids present with one qualified teacher and two teacher assistants. Also, on 02/08/22 at 9:46 AM there were 36 children with one teacher and one aide. LPA also observed 23 children with one teacher and 2 aides on 04/04/22.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Judy Mora
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 33-CC-20220202160802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PLACITA DE NINOS
FACILITY NUMBER: 191890404
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/04/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
04/05/2022
Section Cited
CCR
101216.3(h)
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Teacher – Child Ratio
Persons employed for clerical, housekeeping and maintenance functions shall not be included as teachers in the teacher-child ratio.
This requirement was not met as evidenced by disclosures that were made during staff interviews that corroborate with the allegation of unqualified staff being used to assist with children. It was found that the housekeeper and kitchen staff have been used on more than one occasion to help with the supervision and ratio of children. LPA also observed this on 04/04/22, the housekeeper was being used to assist with children both indoors and outdoors.
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Lead Teacher states staff meeting will be held to notify all staff that housekeeper and kitchen worker can not be used in the teacher to child ratio. MInutes will be submitted to LPA by 04/05/22.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Judy Mora
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 5