191890404-10-15-2025-33-CC-BVON-DNMQKL-20251121111428

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191890404
Report Date: 10/15/2025
Date Signed: 10/15/2025 10:24:11 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/20/2025 and conducted by Evaluator Staicy Perry

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20250820153239

FACILITY NAME:	PLACITA DE NINOS		FACILITY NUMBER:	191890404
ADMINISTRATOR:	DARLEENE MONARREZ		FACILITY TYPE:	850
ADDRESS:	2661 PASADENA AVE		TELEPHONE:	(323) 223-2420
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90031
CAPACITY:	54	CENSUS: 12	DATE:	10/15/2025
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Darlene Monarrez, Site Supervisor		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Personal Rights-Staff member with held food as a form of discipline.
Lack of Supervision-Children are left unsupervised during nap time.

INVESTIGATION FINDINGS:

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On October 15, 2025, Licensing Program Analyst (LPA) Staicy Perry conducted an unannounced complaint investigation at the above facility to deliver findings regarding the allegations listed above. Upon arrival, LPA Perry met with the facility Site Supervisor Darleene and explained the purpose of the visit. The facility was observed to be operating in compliance with Title 22 regulations regarding children’s capacity and staffing ratios.

During the course of the investigation, LPA Perry conducted staff, parent, child, and reporting party interviews, and reviewed facility records, including but not limited to the Children’s Roster (LIC 9040), Parent Handbook, and additional pertinent documentation.

Allegation #1: Staff withheld food as a form of discipline.

Reporting Party alleges that on 6/25/2024, they witnessed S#2 tell a preschool age child that they would not get lunch until they cleaned up their mess. RP states that the child cried themselves to

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Staicy Perry
LICENSING EVALUATOR SIGNATURE:	DATE: 10/15/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/15/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20250820153239

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PLACITA DE NINOS	FACILITY NUMBER: 191890404
	VISIT DATE: 10/15/2025

NARRATIVE

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sleep and was not given anything to eat for lunch.

LPA Perry conducted Parent interviews, and no disclosures were made regarding this allegation.

LPA Perry conducted Staff interviews, and no disclosures were made regarding this allegation. All staff consistently stated that food is never withheld as a form of discipline, and all children are provided with meals daily.

LPA Perry conducted Child interviews, and no disclosures were made regarding this allegation.

LPA Perry observed meals and snacks being served to all children in care. No child was observed to be denied food. LPA Perry reviewed menus and confirmed the facility provides breakfast, lunch, and snacks via the USDA Food Program. The Parent Handbook was reviewed and includes a nutrition policy with a USDA non-discrimination statement, ensuring compliance with federal civil rights law.

Allegation #2: Children are left unsupervised during nap time.

Reporting Party alleges that on 1/30/2025, they discovered a preschool age child asleep on a couch next to a staircase. RP states that when they informed child's teacher that child was transferred to a cot, the teacher stated they thought that child was outside playing.

LPA Perry conducted Parent interviews, and no disclosures were made regarding this allegation.

LPA Perry conducted Staff interviews, and no disclosures were made regarding this allegation.

LPA Perry conducted Child interviews, and no disclosures were made regarding this allegation.

LPA Perry observed during inspections facility nap time routines. Teachers were present, supervising small groups of children, and were observed walking around monitoring children while they slept. No staff were observed leaving children unsupervised. Staff stated that training on supervision is provided to them.

Based on LPA investigation, observations, interviews, and documentation reviewed, the allegations listed above are deemed to be UNSUBSTANTIATED. There is no preponderance of evidence to support these allegations, allegation #1 staff member withheld food as a form of discipline and allegation #2 children are left unsupervised during nap time. An unsubstantiated finding means that although the allegations may have occurred or are valid, there is not a preponderance of evidence to prove a violation occurred.

No deficiencies are being cited at this time. An exit interview was conducted with Site Supervisor Darlene. Appeal Rights were discussed, and a copy was provided. The Notice of Site Visit (LIC 9213) was issued and must remain posted for 30 consecutive days.

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Staicy Perry
LICENSING EVALUATOR SIGNATURE:	DATE: 10/15/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/15/2025

LIC9099 (FAS) - (06/04)

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