191890452-6-12-2026-33-CC-BVON-DW3PKV-20260717112344

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191890452
Report Date: 06/12/2026
Date Signed: 06/12/2026 01:20:08 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/08/2026 and conducted by Evaluator Roxana Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20260408164048

FACILITY NAME:	VINE STREET EARLY EDUCATION CENTER		FACILITY NUMBER:	191890452
ADMINISTRATOR:	SHARON HARRIS		FACILITY TYPE:	850
ADDRESS:	6312 ELEANOR AVENUE		TELEPHONE:	(323) 465-1167
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90038
CAPACITY:	198	CENSUS: 44	DATE:	06/12/2026
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Head Teacher Maria Solis		TIME COMPLETED:	01:45 PM

ALLEGATION(S):

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Facility electrical wiring and walls are not safely maintained
Construction debris on play yard is accessible to children in care
Air Conditioning units are not working.

INVESTIGATION FINDINGS:

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An unannounced inspection was conducted by Licensing Program Analyst (LPA) Roxana Lopez on 6/12/26. The purpose of this inspection is to provide the findings of the complaint investigation which was received on 4/8/26. LPA met with Facility Representative Maria Solis (Lead Teacher) to whom the purpose of the inspection was announced. Census was taken. Per Facility Representative, there are 78 children currently enrolled.

Throughout the course of the investigation, interviews were conducted with staff, and parents. LPA also reviewed and obtained copy of children’s roster and other documentation.

Per initial complaint report, the Reporting Party (RP) reported that (1) Facility electrical wiring and walls are not safely maintained (2) Construction debris on play yard is accessible to children in care and (3) Air Conditioning units are not working. Reporting party was not available to interview
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Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 6

Control Number 33-CC-20260408164048

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: VINE STREET EARLY EDUCATION CENTER	FACILITY NUMBER: 191890452
	VISIT DATE: 06/12/2026

NARRATIVE

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During initial complaint visit on 4/9/2026 LPA observed the facility was undergoing construction inside and outside the facility. LPA did observed exposed wiring inside the facility and walls with holes. Additionally, LPA noticed workers working on the HVAC unit as the air conditioner was not working. Portable AC units were observed throughout the facility. On this date LPA advised that the entire construction site outdoors should be made inaccessible to children in care.

Regarding allegation #1 and # 3 : Per Assisting Principal when they came into the facility to cover as Principal the facility was already undergoing the nature explorer construction and they were not aware when it will be over or if parents were advised. During the process of the investigation a letter was sent out to parents and an estimated date of completion of 8/2026 was given.

Regarding allegation # 2 Construction debris on play yard is accessible to children in care. 6 Staff interviews were conducted- Staff # 2 disclosed that children have brought nails/screws to them that they have found in the playground. Staff # 3 disclosed that a child brought a saw blade to them that was found in the playground.

Regarding allegation # 3 Air Conditioning (AC) units are not working. Staff interviews corroborated that the AC Units are not working and that they do have portable AC units in the classrooms. Staff corroborated that the portable units work if it’s not too hot outside. Per Title 22 Regulation # 101239- A comfortable temperature for children shall be maintained at all times. The licensee shall maintain the temperature in rooms that children occupy between a minimum of 68 degrees F (20 degrees C) and a maximum of 85 degrees F (30 degrees C). Though the AC units were not working LPA was not able to determine if the classrooms were hotter than 85 degrees.

Parents interviews were conducted with 8 parents- 3 out of 8 parents corroborated that they were not informed about the construction and that there’s is a lack of communication with updates. 2 out of 8 parents corroborated that they are concerned with the amount of workers around the children and the construction taking too long. ----------- pg. 2 of 3 -----------------------

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 6

Control Number 33-CC-20260408164048

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: VINE STREET EARLY EDUCATION CENTER	FACILITY NUMBER: 191890452
	VISIT DATE: 06/12/2026

NARRATIVE

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On 6/12/26 LPA observed that the AC Units are working in the facility.

This agency has investigated the complaint alleging Facility electrical wiring and walls are not safely maintained, Construction debris on play yard is accessible to children in care and Air Conditioning units are not working. Based on LPA’s observations and interviews which were conducted and record reviews, the preponderance of the evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 3 (FCC) (1 DCC) number) are being cited on the attached LIC9099D.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative Maria Solis.

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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2026

LIC9099 (FAS) - (06/04)

Page: 3 of 6

Control Number 33-CC-20260408164048

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: VINE STREET EARLY EDUCATION CENTER	FACILITY NUMBER: 191890452
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/12/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 06/30/2026 Section Cited CCR 101238(a)	1 2 3 4 5 6 7	101238 Buildings and Grounds (a)The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Per Facility Representative they will communicate with Principal. A written plan will be submitted on how facility will mantain the indoor and outdoor environment safe for children in care. Plan will be submtted to LPA by POC due date of 6/30/26.
	8 9 10 11 12 13 14	Based on observations interviews and records review the facilty has exposed wiring throughtout and construction debris/materials were accesiblle to children which is a potential health and safety risk for children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/12/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2026

LIC9099 (FAS) - (06/04)

Page: 4 of 6

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/08/2026 and conducted by Evaluator Roxana Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20260408164048

FACILITY NAME:	VINE STREET EARLY EDUCATION CENTER		FACILITY NUMBER:	191890452
ADMINISTRATOR:	SHARON HARRIS		FACILITY TYPE:	850
ADDRESS:	6312 ELEANOR AVENUE		TELEPHONE:	(323) 465-1167
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90038
CAPACITY:	198	CENSUS: 44	DATE:	06/12/2026
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Head Teacher Maria Solis		TIME COMPLETED:	01:45 PM

ALLEGATION(S):

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Facility entrance/exit is blocked

INVESTIGATION FINDINGS:

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An unannounced inspection was conducted by Licensing Program Analyst (LPA) Roxana Lopez on 6/12/26. The purpose of this inspection is to provide the findings of the complaint investigation which was received on 4/8/26. LPA met with Facility Representaitve Head Teacher Maria Solis, to whom the purpose of the inspection was announced. Census was taken. Per Facility Representative, there are 78 children enrolled.

Throughout the course of the investigation, interviews were conducted with staff, and parents. LPA also reviewed and obtained copy of children’s roster and other documentation.

Per initial complaint report, the Reporting Party (RP) reported that the facility entrance/ exit was blocked. Specific details were not given and RP was not available to interview.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 5 of 6

Control Number 33-CC-20260408164048

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: VINE STREET EARLY EDUCATION CENTER	FACILITY NUMBER: 191890452
	VISIT DATE: 06/12/2026

NARRATIVE

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LPA conducted interviews with Staff- staff corroborated that the entrance to the office was blocked and parents were coming in through side door room # 1- however the entrance/exit to the facility was not blocked.
LPA conducted interviews with parents. 2 out of 6 Parent’s statements corroborate that they went in through room 1 but did not recall if it was because entrance/ exit was blocked off.

This agency has investigated the complaint alleging Facility entrance/exit is blocked. Based upon the evidence as presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated.

No deficiencies cited for this report/allegation.

A notice of site visit was given and must remain posted for 30 days. Exit Interview
Exit interview conducted and report was reviewed with the facility representative Maria Solis.
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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2026

LIC9099 (FAS) - (06/04)

Page: 6 of 6