192001526-6-20-2023-33-CC-ACHO-CT6VE9-20230626162158

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 192001526
Report Date: 06/20/2023
Date Signed: 06/20/2023 02:07:24 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2023 and conducted by Evaluator Monique Jessica Ayala

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20230320110602

FACILITY NAME:	CERVANTES FAMILY CHILD CARE		FACILITY NUMBER:	192001526
ADMINISTRATOR:	CERVANTES, SILVIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(323) 266-7233
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90022
CAPACITY:	14	CENSUS: 2	DATE:	06/20/2023
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Silvia Cervantes, Licensee		TIME COMPLETED:	02:25 PM

ALLEGATION(S):

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Neglect/Lack of Supervison: Minor exposed himself to a child in care.
Negelect/Lack of Supervision: Minor took inappropriate photos on another child's device while in care.

INVESTIGATION FINDINGS:

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On June 20, 2023, at 1:30PM, Licensing Program Analyst (LPA) Monique Ayala conducted an unannounced complaint investigation at the above facility. A COVID-19 risk assessment was assessed prior to entering the facility. The purpose of the inspection is to deliver the findings for the above allegation. LPA met with Licensee, Silvia Cervantes who guided LPA on a tour of the facility. LPA observed 2 children in care.

The investigation was conducted by the Department’s Investigation Bureau by Investigator Philippe Miles and LPA Ayala. The investigation consisted of interviews that were conducted with staff, children, and other relevant parties. Records were also reviewed.

The Reporting Party (RP) alleged that, “Minor exposed himself to a child in care”. Investigator Miles conducted interviews with Staff #1, Child #1 (C1), Child #2 (C2) and other relevant complaint parties. C1 stated that C2 exposed himself to C1 while in the daycare. C2 denies ever exposing himself to C1 or

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:	DATE: 06/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20230320110602

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: CERVANTES FAMILY CHILD CARE	FACILITY NUMBER: 192001526
	VISIT DATE: 06/20/2023

NARRATIVE

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anyone at the day care. No other children were involved or witnessed the alleged incident.

The Reporting Party (RP) alleged that, “Minor took inappropriate photos on another child’s device while in care”. Investigator Miles conducted interviews with Staff #1, Child #1 (C1), Child #2 (C2) and other relevant complaint parties. C1 stated that C2 had taken pictures of his private area on C1’s IPad. Per C2, S1 was not present during the time C2 took the pictures of himself. According to C2, S1 was outside supervising the other children while C2 was inside the facility. Per C2, he thought he had deleted the pictures from C1’s IPad. When asked by Investigator Miles why, C2 stated, “I don’t know why I did it, I wasn’t thinking”. Per C2, he was alone when he took the pictures on C1’s IPad. Per S1, she was unaware of the incident (C2 taking pictures of his private area). Per S1, she was somewhere tending to other day care children. Per S1 and C2, there were other day care children present when the incident occurred, however none witnessed C2 taking pictures of himself. Parent of C2 informed S1 of the pictures. S1 had her older son permanently deleted the pictures from the IPad.

Based on interviews, record review and observation, the above allegations are deemed UNSUBSTANITATED. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted, and a copy of this report was provided to licensee, Silvia Cervantes along with Notice of Site Visit and Appeal Rights.

SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:	DATE: 06/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2023

LIC9099 (FAS) - (06/04)

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