192004352-2-13-2024-33-CC-ACHO-D2GQ9Z-20240215105910

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 192004352
Report Date: 02/13/2024
Date Signed: 02/13/2024 01:20:08 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/06/2023 and conducted by Evaluator Veronica Martinez-Garza

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20231106133638

FACILITY NAME:	GARCIA FAMILY CHILD CARE		FACILITY NUMBER:	192004352
ADMINISTRATOR:	GARCIA, HERMELINDA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(323) 258-1314
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90042
CAPACITY:	12	CENSUS: 4	DATE:	02/13/2024
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Licensee Hermelinda Garcia		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Inappropriate discipline

INVESTIGATION FINDINGS:

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On 02/13/2024 at 12:30 p.m., Licensing Program Analyst (LPA) Veronica Martinez Garza conducted an unannounced complaint investigation to deliver findings to the above allegation. Upon arrival LPA met with Licensee Hermelinda Garcia who guided LPA on a tour of the facility. LPA observed 04 children in care.

According to the Reporting Party (RP), Licensee practiced “Inappropriate discipline.”

During the course of the investigation, LPA interviewed Staff 1 (S1 thru 2), Child 1 (C1 thru 6) and Parents 1 (P1 thru 2). LPA also obtained a copy of the facility roster, and a copy of the Police Report.

Allegation regarding - Inappropriate discipline. LPA interviewed S1 thru 2, who made no disclosures. According to S1, children are placed on time out when they fight with each other. Per S1, the general guideline followed is 1 minute for each year of the child's age.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Veronica Martinez-Garza
LICENSING EVALUATOR SIGNATURE:	DATE: 02/13/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20231106133638

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: GARCIA FAMILY CHILD CARE	FACILITY NUMBER: 192004352
	VISIT DATE: 02/13/2024

NARRATIVE

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S1 denies placing C6 on time out for “peeing” on their clothes on 11/01/23. S1 disclosed that prior to the incident of 11/01/23, C6 was placed on time out for peeing on their clothes due to the request of the RP. Per S1, RP made the request verbally. S1 stated that C6 has been placed on time out only when C6 became physically aggressive with other children. According to the RP, C6 was placed on time out for peeing twice on their clothes on 11/01/23. RP denies asking S1 to place C6 on time out if there ever was a potty accident. LPA interviewed C1 thru C6, who made no disclosures. C1 thru 2 were not qualified. LPA also interviewed C3 thru 5, who made no disclosures. Per C3 and 5, they have observed children on time out; however, they do not know the reason why they were placed on time out. Per C4, they have observed children on time out due to misbehaving. C3 thru 5, did not identify C6 as being placed on time out. C3 thru 5, stated that children are placed on time out between 1 – 5 minutes. LPA interviewed P1 thru P2, who made no disclosures. According to P2, they do not have any concerns on how S1 interacts with children.

This agency has investigated the complaint alleging Licensee practiced “Inappropriate discipline.” Based on interviews conducted, LPA found conflicting statements regarding the allegation and therefore found the complaint to be deemed UNSUBSTANTIATED. Meaning that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Licensee Hermelinda Garcia. Appeal rights provided.

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SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Veronica Martinez-Garza
LICENSING EVALUATOR SIGNATURE:	DATE: 02/13/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2024

LIC9099 (FAS) - (06/04)

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