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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 192006738
Report Date: 12/27/2022
Date Signed: 12/27/2022 11:47:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2022 and conducted by Evaluator Denise Gibbs
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20220929181334
FACILITY NAME:LAVELLE FAMILY CHILD CAREFACILITY NUMBER:
192006738
ADMINISTRATOR:LAVELLE, L & KELLY, S.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 930-5769
CITY:COMPTONSTATE: CAZIP CODE:
90222
CAPACITY:14CENSUS: 16DATE:
12/27/2022
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Lorna Lavelle, LicenseeTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Adults in the home use foul language in front of daycare children.
Licensee is operating over capacity.
Uncleared adults providing care and supervision to daycare children.
INVESTIGATION FINDINGS:
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On December 27, 2022, at 9:15 a.m., Licensing Program Analyst (LPA) Denise Gibbs conducted an unannounced follow-up complaint inspection and met with Licensee Lorna Lavelle. LPA disclosed the purpose of the inspection and was granted entry into the facility by facility staff.

There were 16 children and three staff present when the visit began. Two children reside in home and are over the age of 10.

During the course of this investigation, LPA toured the facility, conducted interviews and obtained pertinent documentation. LPA visited the home on three occasions at different times of the day. LPA did not observe the facility to be operating over capacity during these visits. The facility had no more than 14 children in care at one time. LPA also did not observe uncleared adults providing care and supervision during the visits. Interviews conducted did not disclosed information regarding being over capacity or uncleared adults taking care of children. ------------------Page 1

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Denise Gibbs
LICENSING EVALUATOR SIGNATURE:

DATE: 12/27/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/27/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2022 and conducted by Evaluator Denise Gibbs
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20220929181334

FACILITY NAME:LAVELLE FAMILY CHILD CAREFACILITY NUMBER:
192006738
ADMINISTRATOR:LAVELLE, L & KELLY, S.FACILITY TYPE:
810
ADDRESS:13907 S. PARMELEE AVENUETELEPHONE:
(310) 930-5769
CITY:COMPTONSTATE: CAZIP CODE:
90222
CAPACITY:14CENSUS: 16DATE:
12/27/2022
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Lorna Lavelle, LicenseeTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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9
Personal Rights- Adults in the home had physical and verbal altercations in front of daycare children.
INVESTIGATION FINDINGS:
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On December 27, 2022, at 9:15 a.m., Licensing Program Analyst (LPA) Denise Gibbs conducted an unannounced follow-up complaint inspection and met with Licensee, Lorna Lavelle. LPA disclosed the purpose of the inspection and was granted entry into the facility by facility staff.

There were 16 children and three staff present when the visit began. Two children reside in home and are over the age of 10.

During the course of this investigation, LPA observed the facility, conducted interviews and obtained pertinent documentation. Interviews conducted confirmed that there was a verbal altercation in front of the daycare children. There were no disclosures regarding a physical altercation. Interviews did disclose that children saw the verbal altercation, they heard yelling, children were scared and crying.

------------------Page 1
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Denise Gibbs
LICENSING EVALUATOR SIGNATURE:

DATE: 12/27/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/27/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 54-CC-20220929181334
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: LAVELLE FAMILY CHILD CARE
FACILITY NUMBER: 192006738
VISIT DATE: 12/27/2022
NARRATIVE
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Based on the available information, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be Substantiated. California Code of Regulations, 102423 Personal Rights, are being cited on the attached LIC. 9099D.

A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgement form must be maintained in each child’s file immediately upon receipt from parent. Licensee was provided with a copy of the parent Acknowledgement of Receipt of Licensing Reports Form during this visit.


The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted. A copy of this report and appeal rights were discussed and left with Licensee, Lorna Lavelle, whose signature on this form confirm receipt of these documents.
SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Denise Gibbs
LICENSING EVALUATOR SIGNATURE:

DATE: 12/27/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/27/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 54-CC-20220929181334
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: LAVELLE FAMILY CHILD CARE
FACILITY NUMBER: 192006738
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/27/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/28/2022
Section Cited
CCR
102423(a)(1)
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102423 Personal Rights
(a) Each child...shall have certain rights...(1) To be treated with dignity in his/her personal relationship with staff and other persons.

This requirement was not met as evidence by:
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Licensee agrees to watch the Community Care Licensing, Children's Personal Rights in Child Care video informing about Personal Rights in the day care setting and write a summary. Licensee will email the summary to LPA by POC date 12/28/22. Licensee will also have her staff watch the video and provide her with a summary to keep in their files.
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Based on interviews the licensee did not ensure children were treated with dignity and respect. Adults providing care for children had a verbal altercation in front of children that caused fear and sadness. This poses an immediate Personal Rights risk to children in care.
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ccld.childcarevideos.org
"Children's Personal Rights in Child Care"
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Denise Gibbs
LICENSING EVALUATOR SIGNATURE:

DATE: 12/27/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/27/2022
LIC9099 (FAS) - (06/04)
Page: 6 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2022 and conducted by Evaluator Denise Gibbs
COMPLAINT CONTROL NUMBER: 54-CC-20220929181334

FACILITY NAME:LAVELLE FAMILY CHILD CAREFACILITY NUMBER:
192006738
ADMINISTRATOR:LAVELLE, L & KELLY, S.FACILITY TYPE:
810
ADDRESS:13907 S. PARMELEE AVENUETELEPHONE:
(310) 930-5769
CITY:COMPTONSTATE: CAZIP CODE:
90222
CAPACITY:14CENSUS: DATE:
12/27/2022
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:TIME COMPLETED:
11:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
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9
10
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Amended, document was created in error
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Denise Gibbs
LICENSING EVALUATOR SIGNATURE:

DATE: 12/23/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 54-CC-20220929181334
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: LAVELLE FAMILY CHILD CARE
FACILITY NUMBER: 192006738
VISIT DATE: 12/27/2022
NARRATIVE
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Interviews with staff and children did not disclose adults in the home using foul language. LPA did not observe adults in the home using foul language during visits.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove
the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted. A copy of this report and appeal rights were discussed and left with Licensee, Lorna Lavelle, whose signature on this form confirm receipt of these documents.

-----------PAGE 2
SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Denise Gibbs
LICENSING EVALUATOR SIGNATURE:

DATE: 12/27/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/27/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 6