192007936-6-24-2024-33-CC-ACHO-D6NQHK-20240628121117

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 192007936
Report Date: 06/24/2024
Date Signed: 06/24/2024 11:59:32 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/19/2024 and conducted by Evaluator Veronica Martinez-Garza

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20240619152234

FACILITY NAME:	MATHEU FAMILY CHILD CARE		FACILITY NUMBER:	192007936
ADMINISTRATOR:	MATHEU, GRACIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(323) 257-6278
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90042
CAPACITY:	12	CENSUS: 8	DATE:	06/24/2024
		UNANNOUNCED	TIME BEGAN:	09:12 AM
MET WITH:	Gratzia Quijano		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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Day care over ratio

INVESTIGATION FINDINGS:

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On 06/24/24 at 09:12 a.m., Licensing Program Analyst (LPA) Veronica Martinez Garza conducted an unannounced complaint investigation to the above allegation. LPA met with licensee's assistant Gratzia Quijano, who guided LPA on a tour of the facility. Licensee Gracia Matheu and licensee’s husband Faraon Mendoza were also present. LPA observed 08 children present.

According to the Reporting Party (RP), “Day care over ratio.”

During the course of the investigation, LPA interviewed Staff 1(S1). LPA obtained a copy of the children’s roster.

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Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Veronica Martinez-Garza	TELEPHONE: (323) 558-2720
LICENSING EVALUATOR SIGNATURE:	DATE: 06/24/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20240619152234

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MATHEU FAMILY CHILD CARE	FACILITY NUMBER: 192007936
	VISIT DATE: 06/24/2024

NARRATIVE

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Allegation regarding- day care over ratio. According to the RP, S1 was alone with 9 children, 4 out of the 9 children were infants. RP also stated that the licensee was not home and asked S1 to seek additional assistance. S1 was able to call S2 to be in compliance with Title 22 regulations. Per S1, S2 approximately arrived at 12:00pm and remained at the facility until the end of the day. LPA interviewed S1, who made disclosures. According to S1, they had 12 children present at the facility. Out of the 12 children present 6 were infants. S1, stated there is a staggered schedule and based on the schedule, S1 had arranged to have a 1-day trial for 2 new potential children. Parents of the 2 children that were not scheduled to be at the facility, unexpectedly arrived. Licensee decided to accept both children that were not scheduled on that day. Per S1, a discussion occurred with the licensee regarding the 2 children that arrived unexpectedly. Per S1, both families should’ve been turned away; however, the licensee decided to help both families as they needed child care services. Both children are enrolled at the facility. Licensee had to leave unexpectedly.

Based on interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiencies are being cited (see attached 9099D).

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with licensee's assistant Gratzia Quijano.

Type A citation

LPA Veronica MartinezGarza informed licensee’s assistant Gratzia Quijano that this report dated 06/24/24 document(s) 1 Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Veronica MartinezGarza informed the licensee’s assistant Gratzia Quijano to provide a copy of this licensing report dated 06/24/24 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

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SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Veronica Martinez-Garza	TELEPHONE: (323) 558-2720
LICENSING EVALUATOR SIGNATURE:	DATE: 06/24/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2024

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20240619152234

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MATHEU FAMILY CHILD CARE	FACILITY NUMBER: 192007936
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/24/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 06/24/2024 Section Cited CCR 102416.5(e)	1 2 3 4 5 6 7	(e) If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c). This requirement is not met as evidenced by:	1 2 3 4 5 6 7	Per licensee's assistant, there is a staggered schedule in place and there is no longer a 1-day trial given to new potential children. Licensee's assistant also stated that the parent contract will be followed and a 14 day trial will be enforced and will begin into effect once the child is completely enrolled.
	8 9 10 11 12 13 14	Licensee's assistant was alone with 12 children. 6 out of the 12 children were infants.	8 9 10 11 12 13 14	LPA provided a copy of the capacity requirement sheet for review.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Veronica Martinez-Garza	TELEPHONE: (323) 558-2720
LICENSING EVALUATOR SIGNATURE:	DATE: 06/24/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2024

LIC9099 (FAS) - (06/04)

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