194700107-2-13-2026-47-HC-SDUU-DRLQLZ-20260224111642

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 194700107
Report Date: 02/13/2026
Date Signed: 02/13/2026 11:24:19 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/18/2025 and conducted by Evaluator Ryan Chan

COMPLAINT CONTROL NUMBER: 47-HC-20251218105936

FACILITY NAME:	1HEART CAREGIVER SERVICES, BEVERLY HILLS		FACILITY NUMBER:	194700107
ADMINISTRATOR:	KAMRAN GHASRI		FACILITY TYPE:	300
ADDRESS:	8383 WILSHIRE BLVD., STE 800		TELEPHONE:	(323) 456-8645
CITY:	BEVERLY HILLS	STATE:	ZIP CODE:	90211
CAPACITY:		CENSUS:	DATE:	02/13/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Kamran Ghasri - Licensee		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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HCA not registered on the Home Care Aide Registry
HCO hired HCA as 1099

INVESTIGATION FINDINGS:

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On 2/13/26, Home Care Services Branch Enforcement Analyst (EA), Ryan Chan conducted a follow up investigation visit regarding the above complaint allegations. Upon arrival, EA met with licensee Kamran Ghasri.

Reporting party (RP) reports receiving an employment history form a home care aide (HCA) applying for a job as a caregiver indicating the HCA worked for this home care organization (HCO) 1Heart Caregiver Services Inc - Beverly Hills. The HCA disclosed to RP that HCA did not have a social security number. RP believes HCA was paid as 1099 or under the table and believes HCA is not in the home care aide registry while working for this HCO.

During the course of the investigation EA interviewed the licensee, the staffing coordinator, the accounting administrator, and elleged home care aide not in the registry. EA also reviewed hiring documents and financial documents of HCO. (Continued pg 2)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Ryan Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 02/13/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 47-HC-20251218105936

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814

FACILITY NAME: 1HEART CAREGIVER SERVICES, BEVERLY HILLS	FACILITY NUMBER: 194700107
	VISIT DATE: 02/13/2026

NARRATIVE

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Interview with HCA who completed the employment history and provided it to RP stated he worked for this HCO from 2017 through 2019 as a W2 employee, not an independent contractor, however, HCA did not have any tangible proof that he worked for this HCO as it had been several years since. Additionally, HCA did not seem certain this was the HCO he worked for as this HCO is part of a franchise.

When interviewed, the licensee, staffing coordinator, the accounting administrator did not recall the name of the HCA in question , however a review of HCO records indicate HCA turned in an application to this this HCO on 4/21/23 but was not hired as he did not complete all requirements including the home care aide registry. Additionally, EA reviewed the HCO's financial records from 2017 through 2019 which did not indicate HCO was hiring independent contractors. Additionally, financial records reviewed did not corroborate information HCA provided that he worked for this HCO as a W2 employee because HCA's name was not in any of the financial documents reviewed.

Based on interviews conducted and documents reviewed, EA concluded that there was not enough evidence to show that the organization violated any of the allegations listed above, therefore, the above allegations are found to be UNSUBSTANTIATED.

EA concluded the visit with an exit interview and provided a copy of this report along with appeal rights to the licensee.

SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Ryan Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 02/13/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2026

LIC9099 (FAS) - (06/04)

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