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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 194700300
Report Date: 02/13/2026
Date Signed: 02/13/2026 02:07:59 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2026 and conducted by Evaluator Ryan Chan
COMPLAINT CONTROL NUMBER: 47-HC-20260204140747
FACILITY NAME:AFTER-CARE PROFESSIONAL NURSES REGISTRY, INC.FACILITY NUMBER:
194700300
ADMINISTRATOR:DITA NICOLEFACILITY TYPE:
300
ADDRESS:280 S. BEVERLY DRIVE, STE. 410TELEPHONE:
(310) 271-5073
CITY:BEVERLY HILLSSTATE: CAZIP CODE:
90212
CAPACITY:CENSUS: DATE:
02/13/2026
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Jennifer Bennett - designeeTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Home Care Organization is providing medical care
INVESTIGATION FINDINGS:
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On 2/13/26, Home Care Services Branch Enforcement Analyst (EA), Ryan Chan conducted an investigation visit regarding the above complaint allegation. Upon arrival, EA met with designee Jennifer Bennett who phoned licensee Dita Nicole.

EA interviewed the licensee and the designee who admitted that the home care organization had registered nurses (RN), licensed vocational nurses (LVN), certified nursing assistants (CNA), and home care aides (HCA) providing medical services such as taking vitals and blood pressure. It was their understanding that because these individuals were trained they were allowed to do it. EA advised that only non-medical services can be provided regardles of their training/license/certificates if they are working in the capacity of a home care aide. EA provided a copy of Department of Social Services Fact Sheet for Medical Services to licensee. EA advised that all HCAs must stop any medical services being provided effective immediately. Additionally, licensee stated the advertising for her HCO will be updated to reflect non-medical care being provided. (See pg 2).
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Ryan Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 47-HC-20260204140747
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME: AFTER-CARE PROFESSIONAL NURSES REGISTRY, INC.
FACILITY NUMBER: 194700300
VISIT DATE: 02/13/2026
NARRATIVE
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Page 2


Based on interviews conducted and website reviewed, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. Health and Safety Code, Division 2, Chapter 13, Section 1796.12(n) is being cited on the attached HCS 9099D.


EA concluded the visit with an exit interview and provided a copy of this report along with appeal rights to the designee.
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Ryan Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 47-HC-20260204140747
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME: AFTER-CARE PROFESSIONAL NURSES REGISTRY, INC.
FACILITY NUMBER: 194700300
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/13/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/27/2026
Section Cited
1796.12(n)
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1796.12(n) Home care services means nonmedical services and assistance provided by a registered home care aide to a client who, because of advanced age or physical or mental disability, cannot perform these services. These services...include, but are not limited to, assistance with the following: bathing, dressing, feeding, exercising, personal hygiene and grooming, transferring, ambulating, positioning, toileting and incontinence care, assisting with medication that the client self-administers, housekeeping, meal planning and preparation, laundry, transportation, correspondence, making telephone calls, shopping for personal care items or groceries, and companionship. This subdivision shall not authorize a registered home care aide to assist with
medication that the client self-administers that
would otherwise require administration or oversight by a licensed health care professional.
This requirement is not met as evidenced by:
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Licensee will immediately cease providing medical services. Licensee agreed to review the Department of Social Services Fact Sheet for Medical Services with all the active HCAs and will provide EA with a list of names she went over the training with.
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Based on the information obtained, it was
determined that HCAs were providing medical
services, licensee did not ensure that only nonmedical services were provided which poses an immediate risk to the Health and Safety of clients in care.
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Licensee will provide EA with a statement that moving forward any HCA employed under this HCO will not provide medical services. Licensee will update the HCO website to remove any medical services.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Ryan Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3