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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 194700550
Report Date: 12/06/2023
Date Signed: 12/06/2023 02:31:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/31/2023 and conducted by Evaluator Megan Vigil
PUBLIC
COMPLAINT CONTROL NUMBER: 47-HC-20230131151842
FACILITY NAME:ALWAYS BEST CARE-SOUTH BAYFACILITY NUMBER:
194700550
ADMINISTRATOR:CARRIE BIANCOFACILITY TYPE:
300
ADDRESS:370 S CRENSHAW BLVD STE E106TELEPHONE:
(310) 503-6893
CITY:TORRANCESTATE: ZIP CODE:
90503
CAPACITY:CENSUS: DATE:
12/06/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Cristina ReynoldsTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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9
1. Home Care Aides do not have up to date training.

2. Home Care Aides do not have up to date TB clearances.
INVESTIGATION FINDINGS:
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2
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On 12/6/23, Associate Governmental Program Analyst (AGPA) Megan Vigil arrived at 10:15 am to Always Best Care-South Bay located at 370 S Crenshaw Blvd. STE E106, Torrance, CA 90503, regarding the above complaint allegation.

Upon arrival, AGPA Vigil identified herself and was greeted by Designee, Cristina Reynolds. Upon completion of the file review the analyst discussed the findings of the inspection with the Designee and informed there were no deficiencies found. The home care aide in question was verified and was not employed by the Organization.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wendy Scott
LICENSING EVALUATOR NAME: Megan Vigil
LICENSING EVALUATOR SIGNATURE:

DATE: 12/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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