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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 194700757
Report Date: 05/17/2023
Date Signed: 05/17/2023 09:54:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2022 and conducted by Evaluator Megan Vigil
PUBLIC
COMPLAINT CONTROL NUMBER: 47-HC-20220720111602
FACILITY NAME:AROUND THE CLOCK HOME SERVICEFACILITY NUMBER:
194700757
ADMINISTRATOR:LISA JEAN STEVENSFACILITY TYPE:
300
ADDRESS:511 RUBY STREET, STE ATELEPHONE:
(310) 940-0191
CITY:REDONDO BEACHSTATE: ZIP CODE:
90277
CAPACITY:CENSUS: DATE:
05/17/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Eric HottenrothTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Unregistered Home Care Aides.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/17/23, Associate Governmental Program Analyst (AGPA) Megan Vigil and Ruben Perez arrived at 511 Ruby Street, Suite A, Redondo Beach, CA, 90277, regarding the above complaint allegation.

AGPA Vigil and Perez conducted an interview and conducted inspection visit with Designee, Eric Hottenroth. Eric stated there are no current clients or working home care aides providing care. Based on the investigation conducted with review of personnel files for the caregivers and verification of roster, no discrepancies were found to support there are non-registered home care aides.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wendy Scott
LICENSING EVALUATOR NAME: Megan Vigil
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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