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25 | On 4/22/26, Home Care Services Branch Enforcement Analyst (EA), Ryan Chan conducted a case management visit due to a discovery that one of the home care aides (HCA) was not cleared on the HCA Registry.
Based on records reviewed home care aide S1 was not cleared on the HCA Registry prior to being placed with clients. Licensee advised this HCA was employed with this HCO from 11/20/25 through 1/26/26. EA informed the licensee of the deficiencies found and explained they would be noted on the 809D. EA advised licensee that home care aides who are not cleared on the HCA Registry are not to be with clients.
EA Chan concluded the visit with an exit interview and provided a copy of this report along with appeal rights to the licensee. |