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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 194701157
Report Date: 04/22/2026
Date Signed: 04/22/2026 03:57:52 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/11/2026 and conducted by Evaluator Ryan Chan
COMPLAINT CONTROL NUMBER: 47-HC-20260211111247
FACILITY NAME:1HEART CAREGIVER SERVICE GLENDALEFACILITY NUMBER:
194701157
ADMINISTRATOR:SANJAY SHARMAFACILITY TYPE:
300
ADDRESS:127 S BRAND BLVD STE 307TELEPHONE:
(818) 913-8459
CITY:GLENDALESTATE: ZIP CODE:
91204
CAPACITY:CENSUS: DATE:
04/22/2026
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Sanjay Sharma - LicenseeTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Complainant alleges HCO using 1099 workers as Home Care Aides
INVESTIGATION FINDINGS:
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On 4/22/26, Home Care Services Branch Enforcement Analyst (EA), Ryan Chan conducted a follow up investigation visit regarding the above complaint allegation and spoke with licensee Sanjay Sharma.

Reporting party (RP) indicated that a home care aide (HCA) disclosed not having a social security number while working as an HCA for this home care organization (HCO). RP believes HCA was employed as 1099 with this HCO. EA attempted to contact the HCA but EA did not get a response despite several attempts.

During the investigation EA interviewed licensee, reviewed employee list, reviewed profit and loss report, and DE9C filings. This HCO is a franchise; the current licensee took over this HCO from the previous owner and was licensed effective 5/1/25. Licensee stated the franchise advises against employing 1099 workers. Licensee also asks for social security numbers and I-9 forms during the hiring process. A review of the HCO’s records corroborate the information provided by the licensee that they do not employ 1099 workers.
(See pg 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Ryan Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 47-HC-20260211111247
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME: 1HEART CAREGIVER SERVICE GLENDALE
FACILITY NUMBER: 194701157
VISIT DATE: 04/22/2026
NARRATIVE
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Pg 2

Additionally, this HCO reported taxable wages to the Employment Development Department (EDD) for the HCA in question who allegedly disclosed not having a social security number.

Based on the evidence gathered and interviews conducted, the preponderance of evidence standard has not been met, therefore the above allegation is found to be UNSUBSTANTIATED.

EA concluded the visit with an exit interview and provided a copy of this report along with appeal rights to the licensee.
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Ryan Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2