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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 195700026
Report Date: 10/23/2024
Date Signed: 10/23/2024 03:30:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2024 and conducted by Evaluator Jeanine Lipsey
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240725105741
FACILITY NAME:DIFILIPPO FAMILY CHILD CAREFACILITY NUMBER:
195700026
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 1DATE:
10/23/2024
UNANNOUNCEDTIME BEGAN:
02:50 PM
MET WITH:Licensee Marine DifilippoTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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Dayare children are being neglected
Licensee yells at daycare children
Licensee did not provide a safe and comfortable environment for daycare children
INVESTIGATION FINDINGS:
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On 10/23/2024 at 2:50 pm, Licensing Program Analyst (LPA) Jeanine Lipsey arrived at Difilippo FCCH to deliver the findings of a complaint received by the Department on 07/25/24 associated to Complaint Control Number 58-CC-20240725105741. LPA met with Marine Difilippo, Licensee, and explained the purpose of the visit. During today’s visit, there was 1 child in care.

LPA Lipsey is delivering findings for an investigation conducted by LPA Silva Garibyan.

During the investigation into the allegations listed above, LPA Garibyan made observations and conducted interviews with two parents and one adult.

Per Reporting Party (RP), after being dropped off, the daycare children cry between 40 minutes to an hour.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Jeanine LipseyTELEPHONE: (424) 301-3077
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 58-CC-20240725105741
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: DIFILIPPO FAMILY CHILD CARE
FACILITY NUMBER: 195700026
VISIT DATE: 10/23/2024
NARRATIVE
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The licensee leaves the children alone and yells at them loudly. RP also reported that the licensee places plastic play structures for the children under the palm trees and on multiple occasions, the RP noticed tree bark and branches fallen on the ground where the children could get hurt, as they play directly under the palm trees on the play structures.

When interviewed, the licensee denied that any children cry excessively or are left alone and expressed that she is always present and taking care of all children in care herself. The licensee also denied ever yelling or being angry at any of the children in her care, as they are all very happy and calm children who do not give her any reason to yell. The licensee also explained that she attempted to use the front yard and she bought a couple of plastic structures for the area where the palm trees are located. However, the neighbor created an issue and did not like for these structures to be in front of their home and expressed that this area was their private area, although it is a shared building space. To avoid any problems, Licensee decided to clean up all these structures and store them in the back. Licensee explained that she had never used that area.

When interviewed, the parents of the children in care explained that they do not have any complaints or concerns regarding the care provided or the licensee. Their children attend happily, and they have never witnessed the licensee yelling at any of the children in care. The parents also explained that they have never observed any outdoor building spaces used for daycare purposes.

When interviewed, A1 explained that they do not live in the building, so they have not directly observed how the children are treated. However, during one of the visits, they observed that the kids appeared to like licensee. A1 further explained that the licensee had tried to use the front yard of the building for the children, but due to a neighbor’s complaint, the landlord asked the licensee to remove the toys from this area.

During the unannounced visits to the facility, LPA observed that the children were playing with the licensee and later, that one of the children was lying on Licensee’s chest and had fallen asleep. LPA did not observe any inappropriate behavior. There was no outdoor play area set up. The licensee was working alone and did not have an assistant.

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SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Jeanine LipseyTELEPHONE: (424) 301-3077
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 58-CC-20240725105741
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: DIFILIPPO FAMILY CHILD CARE
FACILITY NUMBER: 195700026
VISIT DATE: 10/23/2024
NARRATIVE
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Based on the investigation conducted by the Department, the allegations listed above have been determined to be Unsubstantiated. A finding that the allegations are Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Marine Difilippo, Licensee.

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SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Jeanine LipseyTELEPHONE: (424) 301-3077
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3