195700080-5-29-2025-58-CC-RNAO-DHTM7G-20250620092129

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 195700080
Report Date: 05/28/2025
Date Signed: 05/29/2025 09:47:34 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/09/2025 and conducted by Evaluator Suzette Ornelas

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20250409112617

FACILITY NAME:	MARTIROSYAN FAMILY CHILD CARE		FACILITY NUMBER:	195700080
ADMINISTRATOR:	KNARIK MARTIROSYAN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 516-0022
CITY:	VAN NUYS	STATE: CA	ZIP CODE:	91405
CAPACITY:	14	CENSUS: 14	DATE:	05/28/2025
		UNANNOUNCED	TIME BEGAN:	01:02 PM
MET WITH:	Knarik Martirosyan		TIME COMPLETED:	03:10 PM

ALLEGATION(S):

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Allegation 1 - Licensee hit day care child in care
Allegation 2- Licensee caused injury to day care child in care

INVESTIGATION FINDINGS:

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On 5/28/2025, Licensing Program Analyst (LPA) Suzette Ornelas conducted an unannounced follow up complaint inspection for the purpose of delivering the findings for the above-mentioned allegations. Upon arrival, LPA was greeted and let into the facility by Licensee, Knarik Martirosyan to whom the reason for the inspection was announced. LPA toured the facility and observed 14 daycare children and 3 staff.

During the course of the investigation, LPA Ornelas made observations, obtained documentation in the form of children’s roster, and conducted interviews with Staff, Parents and children in regard to the above allegations.

-Pertaining to the allegation that - Licensee hit day care child in care.
According to the Reporting Party (RP), RP saw a round bruise on 4-year-old child.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:	DATE: 05/28/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20250409112617

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: MARTIROSYAN FAMILY CHILD CARE	FACILITY NUMBER: 195700080
	VISIT DATE: 05/28/2025

NARRATIVE

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According to children interviewed during the course of the investigation, children stated that the licensee is nice to them. Children further stated that their teachers are not mean to them, do not hurt them and that they like their teachers.

According to parents interviewed during the course of the investigation, they have no concerns regarding they have no concerns regarding the care their children are receiving while at the Family Child Care (FCC). Parents stated that their children like the FCC and their children love attending the day care. Parents stated they have no concerns over minor injuries their children have obtained at the day care.

According to staff interviewed during the course of the investigation, staff stated they have never observed any adult working at the day care mistreat or hurt a child. Staff further stated that children sometimes hurt one another or obtain a small injury from a minor fall, but nothing concerning.

-Pertaining to the allegation that - Licensee caused injury to day care child in care.
According to the Reporting Party (RP), the child then told RP that the teacher hit them.

According to children interviewed during the course of the investigation, children stated that the licensee is nice to them. Children further stated that their teachers are not mean to them do not hurt them and that they like their teachers.

According to parents interviewed during the course of the investigation, they have no concerns regarding the care their children are receiving while at the Family Child Care (FCC). Parents stated that their children like the FCC and their children love attending the day care. Parents stated that their children like their teachers.

According to staff interviewed during the course of the investigation, staff stated they have never observed any adult working at the day care mistreat or hurt a child.

Based on the evidence as documented above, the allegations have been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.
A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with Licensee, Knarik Martirosyan.

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:	DATE: 05/28/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025

LIC9099 (FAS) - (06/04)

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