195700168-1-28-2026-58-CC-RNAO-DR6NXJ-20260210095109

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 195700168
Report Date: 01/28/2026
Date Signed: 01/28/2026 03:39:42 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/05/2025 and conducted by Evaluator Suzette Ornelas

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20251105121518

FACILITY NAME:	DAVTYAN FAMILY CHILD CARE		FACILITY NUMBER:	195700168
ADMINISTRATOR:	ELMIRA DAVTYAN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(702) 824-5591
CITY:	NORTH HOLLYWOOD	STATE: CA	ZIP CODE:	91605
CAPACITY:	14	CENSUS: 8	DATE:	01/28/2026
		UNANNOUNCED	TIME BEGAN:	08:07 AM
MET WITH:	ELMIRA DAVTYAN		TIME COMPLETED:	12:44 PM

ALLEGATION(S):

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Allegation 1 - Provider restrained infant in high chair
Allegation 2 - Provider communicated in an inappropriate manner to children in care
Allegation 3 - Provider did not change child's diaper in a timely manner
Allegation 4 - Provider was not present 80 percent of the time

INVESTIGATION FINDINGS:

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On 1/28/2026, Licensing Program Analyst (LPA) Suzette Ornelas conducted an unannounced follow up complaint inspection for the purpose of delivering the findings for the above-mentioned allegations. Upon arrival, LPA was greeted and let into the facility by Licensee, ELMIRA DAVTYAN to whom the reason for the inspection was announced. LPA toured the facility and observed 8 daycare children and 3 staff.

During the course of the investigation, LPA Ornelas made observations, obtained documentation in the form of children’s roster, and conducted interviews with Staff, Parents and children in regard to the above allegations.

-Pertaining to the allegation that - Provider restrained infant in high chair
According to the Reporting Party (RP), during a celebration, RP observed an infant sitting in a high chair for approximately 1.5 hours.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:	DATE: 01/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20251105121518

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: DAVTYAN FAMILY CHILD CARE	FACILITY NUMBER: 195700168
	VISIT DATE: 01/28/2026

NARRATIVE

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According to Parents interviewed during the course of the investigation, they have no concerns regarding their children being restrained in high chairs while at the Family Child Care (FCC). Parents stated that their children like the FCC and have no concerns also staying that they are not present to confirm the allegation.

According to Adults interviewed during the course of the investigation, children all sit together during lunch time while food is being prepared. All children including children who might be placed in a high chair sit and wait for their food to be served. Children in high chairs sometimes require help to eat. Children sitting on their own require help and assistance as needed. Lunch time can take approximately 1 hours or so and children are not left on high chairs when utilized at any other times. Adult 6 (A6) stated that there might be a time such as and activity taking place when they use a high chair as a table.

-Pertaining to the allegation that - Provider communicated in an inappropriate manner to children in care
According to the Reporting Party (RP), provide says inappropriate things in front of the children.

According to Children interviewed during the course of the investigation, their teachers talk to them nice.

According to Parents interviewed during the course of the investigation, they have no concerns regarding adults saying inappropriate things in front of the children while at the Family Child Care (FCC). Parents stated that their children like the FCC and have no concerns. Parents stated that their children love attending the day care and are happy when being dropped off and run to their teachers. Parents further stated that their children have never expressed adults saying inappropriate things to them.

According to adults interviewed during the course of the investigation inappropriate things are never said to the children. Adults stated that they make sure children are in a positive environment.

-Pertaining to the allegation that - Provider did not change child's diaper in a timely manner.
According to the Reporting Party (RP), child frequently had soiled and poopy diapers most days resulting in a diaper rash.

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:	DATE: 01/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20251105121518

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: DAVTYAN FAMILY CHILD CARE	FACILITY NUMBER: 195700168
	VISIT DATE: 01/28/2026

NARRATIVE

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According to Parents interviewed during the course of the investigation, their children are potty trained. One parent stated that their child does utilize diapers while in care. Parent further stated that in the beginning they noticed that their child's diapers were soiled upon pick up. Parent stated that they brought it up to the provider along with making sure that they had plenty of diapers and the issue was resolved.

According to Adults interviewed during the course of the investigation, children who use diapers are changed as needed and monitored about every hour throughout the day. Adults further stated that they can sometimes be busy before pick up but they do their best to make sure they go home with a clean diaper.

-Pertaining to the allegation that - Provider was not present 80 percent of the time
According to the Reporting Party (RP), licensee has another job and is not present at the day care home. Reporting party stated that Licensee is never present upon pick ups due to pecking up children.

According to Children interviewed during the course of the investigation, licensee takes care of them.

According to Parents interviewed during the course of the investigation, they frequently see the Licensee present in the home upon drop offs and pick ups. Parents stated that whenever they contact the provider, she is very fast to respond and is very involved. Parents further stated that they have no concerns.

According to Adults interviewed during the course of the investigation, the Licensee is present in the home and is involved in assisting with day to day operations.

Based on the evidence as documented above, the allegations have been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.
A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Licensee, ELMIRA DAVTYAN.

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:	DATE: 01/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026

LIC9099 (FAS) - (06/04)

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