195700174-9-9-2025-58-CC-BBEL-DLLVVJ-20250917164621

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 195700174
Report Date: 09/09/2025
Date Signed: 09/09/2025 04:28:50 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2025 and conducted by Evaluator Amelia Morales

COMPLAINT CONTROL NUMBER: 58-CC-20250617164632

FACILITY NAME:	BOYAJYAN FAMILY CHILDCARE		FACILITY NUMBER:	195700174
ADMINISTRATOR:	MARIAM BOYAJYAN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 915-4564
CITY:	PANORAMA CITY	STATE: CA	ZIP CODE:	91402
CAPACITY:	14	CENSUS: 3	DATE:	09/09/2025
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	MARIAM BOYAJYAN		TIME COMPLETED:	04:45 PM

ALLEGATION(S):

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Licensee spanked a child in care.
Licensee handled a day-care child in a rough manner.
Day-care child sustained an unexplained injury.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Amelia Morales conducted an unannounced site visit to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPA Morales was greeted by Licensee Mariam Boyajyan. LPA Morales stated the purpose of this visit and was guided on a tour of the facility. Armenian interperter services were provided. A census was taken there were 3 children during the time of the visit.

During the course of the investigation LPA Morales made observations, obtained documentation in the form of children’s roster, conducted interviews with staff, and parents in regards to the above allegations.

-Pertaining to the allegation that, "Licensee spanked a child in care."

(LIC 9099C for additional information)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Amelia Morales
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20250617164632

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BOYAJYAN FAMILY CHILDCARE	FACILITY NUMBER: 195700174
	VISIT DATE: 09/09/2025

NARRATIVE

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Per the Reporting Party (RP), stated that child (1) disclosed that they were pulled on the arm and spanked on the bottom for not going "night night" during nap time.

When asked If children do not want to nap, LPA Morales asked what do staff do, Staff (S1), Staff (S2), and Staff (S3) stated they do quiet activities with children. According to Staff (S1), Staff (S2), and Staff (S3) children are not spanked while in care. Staff stated that they communicate with children in care if there are behaviors that need to be addressed. Parents interviewed did not present concerns related to the above-mentioned allegations and were pleased with the services and care being provided to their children.

-Pertaining to the allegation that , "Licensee handled a day-care child in a rough manner."

Per the Reporting Party (RP), "Licensee grabs Child (1)by the arm and rough handles Child (1)."

LPA observed children running to Licensee and Licensees Assistants, children appeared to be happy, laughing and did not seem fearful of Licensee or Licensees Assistants. During staff interviews, (S2), and (S3), when asked if they have observed children being handles in a rough manner by Licensee, both stated no. According to Parents interviewed during the course of the investigation they have no concerns regarding the quality of care their children are receiving. Parents stated they have had a good experience with the provider and their children are happy and like the day care.

-Pertaining to the allegation that, "Day-care child sustained an unexplained injury."

Per the Reporting Party (RP), RP stated "Child(1) has an "owee" on right hand and finger, RP reported they are unsure how the child sustained the injuries."

No disclosures were made during interviews conducted.

(LIC 9099C for additional information)

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Amelia Morales
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20250617164632

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BOYAJYAN FAMILY CHILDCARE	FACILITY NUMBER: 195700174
	VISIT DATE: 09/09/2025

NARRATIVE

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Therefore, based upon observations and interviews conducted the allegations above have been determined to be Unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

Notice of Site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed Mariam Boyajyan.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Amelia Morales
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025

LIC9099 (FAS) - (06/04)

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