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25 | Licensing Program Analysts (LPAs), Martha Arroyo and Brian Balisi conducted an unannounced Case Management-Other visit at this facility. Upon arrival, LPA's were greeted at the door by staff, Tsiana (Anna) Mikia and was explained the reason for the visit. Entrance interview.
At 8:30 a.m., the LPA’s toured the facility with the staff to ensure there are no health and safety concerns. The LPA’s interviewed one staff at 9:05 a.m. and interviewed two residents between 8:40 a.m and 9:00 a.m. LPA’s also conducted a resident file review at 9:20 a.m.
Exit interview conducted. No citations issued. A copy of the report was provided via email.
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