1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | Licensing Program Analyst (LPA) Brian Balisi conducted a Case Management - Deficiencies visit in conjunction with a complaint visit (Complaint Control # 29-AS-20230804102833). The purpose of the visit is to issue citations for deficiencies observed during the initial complaint investigation unrelated to the complaint. During today’s visit, LPA met with staff and explained the reason for the visit.
During the course of the investigation, facility administrator and staff, all denied that Resident #1 (R1) was ever a resident at the facility. Administrator and two staff members were also shown photos of R1, but they stated they did not recognize the person in the photos. On 11/05/2024, LPA obtained evidence to support that R1’s family paid R1’s monthly services via Zelle to Staff #1 (S1). On 12/20/2024, Licensing Program Manager (LPM) Desaree Perera conducted interviews with facility administrator and staff #1 (S1) approx. between 11:45 a.m. and 11:50 a.m. Interviews with administrator reflected that she did not recall who R1 was even though administrator stated she visited the facility daily. Administrator stated that she needed to review documents and speak to staff prior to responding to LPM. During the interview with S1, S1 initially stated that R1 did not reside at the facility however, when questioned why the family paid for services via Zelle for an individual that did not reside at the facility; S1 then stated she was confused and remembered there was two (2) individuals with the same name that used to reside prior. S1 also admitted to remembering this information after initial interview with LPA but failed to contact the LPA and provide the information. Records review also revealed that when S1 spoke to Home Health Nurse they presented themselves to the nurses as the Administrator of the facility. At approx 2:55pm LPA's records review revealed that there was no active or pending Administrator certificate on file for S1. LPM/LPA informed the facility administrator and staff the importance of providing truthful and accurate information at all times. Pursuant to Title 22, California Code of Regulations and/or CA Health and Safety Code, the following deficiencies were cited (refer to LIC 809-D.) S1 was informed that failure to correct the deficiencies may result in civil penalties.
Exit interview conducted, appeal rights discussed, and a copy of this report and appeal rights were provided.
|