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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 195850293
Report Date: 04/16/2026
Date Signed: 04/16/2026 04:38:00 PM

Document Has Been Signed on 04/16/2026 04:38 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME:NORTH RESIDENTIAL CARE INCFACILITY NUMBER:
195850293
ADMINISTRATOR/
DIRECTOR:
DURGARYAN, REBEKAFACILITY TYPE:
740
ADDRESS:7846 AGNES AVETELEPHONE:
(818) 404-0290
CITY:NORTH HOLLYWOODSTATE: CAZIP CODE:
91605
CAPACITY: 6CENSUS: 5DATE:
04/16/2026
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:21 PM
MET WITH:Rebeka DurgaryanTIME VISIT/
INSPECTION COMPLETED:
04:45 PM
NARRATIVE
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Licensing Program Analyst (LPA) Trevor Byrne arrived at the facility unannounced to conduct the required annual visit at 01:21 PM. LPA met with facility staff who contacted facility Administrator Rebeka Durgaryan via telephone call. The facility Administrator arrived to the facility at 01:45 PM. Entrance interview conducted and the reason for the visit was explained.

Beginning at 01:46 PM, the LPA, along with facility Administrator toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that facility is in compliance with Title 22 Regulations. The following was observed:

BEDROOMS: There are five (5) bedrooms in the facility; three (3) are dual occupancy rooms, one (1) is a staff bedroom, and one (1) bedroom is unoccupied. LPA and facility Administrator toured all five (5) bedrooms. All resident rooms were observed to be furnished appropriately with clean linens, appropriate furnishings, and sufficient lighting. Auditory alarms were observed on all facility exits and all were functioning at the time of inspection. The staff bedroom was observed to contain the facility’s emergency food and water supplies and was properly secured and inaccessible to clients in care.

CONTINUED ON LIC 809C.

NAME OF LICENSING PROGRAM MANAGER: Kasandra Lopez
NAME OF LICENSING PROGRAM ANALYST: Trevor Byrne
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 04/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: NORTH RESIDENTIAL CARE INC
FACILITY NUMBER: 195850293
VISIT DATE: 04/16/2026
NARRATIVE
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BATHROOMS: There are three (3) bathrooms at the facility. Two (2) bathrooms are designated as shared resident bathrooms and one (1) is designated as a private resident bathroom. All bathrooms were observed to be clean and in good repair and all were equipped with nonskid surfaces. Two (2) bathrooms were observed to contain secured cabinets that contained cleaning supplies, care supplies, and grooming supplies. Grab bars were observed in all showers and near all toilets, all were properly secured. The water temperature was measured to be between 108.1 and 118.2 degrees Fahrenheit, which is within the range required by regulation.

COMMON AREAS: This included the living room, dining room, and hallways. LPA observed the living room to be clean and properly furnished at the time of the visit. The living room contained a couch, a television, an office area for the Administrator, a locked storage cabinet which contained resident medication, and activities for resident use. LPA observed all required postings for the facility located on the living room wall. The dining room was observed to be clean and contained adequate seating for resident use. Fire extinguishers were observed throughout the facility, and all were fully charged and purchased on 03/16/2026. Fire alarms and fire doors were tested three (3) separate times between 03:21 PM and 03:24 PM. On the first test the fire door separating the living room from the resident rooms failed to disengage the magnetic latch and properly close the door. The Administrator informed LPA that if the AC was running the latch would not disengage. The Administrator turned off the facility’s AC and tested the fire alarm again. On the second test the fire door successfully disengaged the magnetic latch but due to friction between the bottom of the door and the floor the door failed to close and left the passageway to the resident rooms mostly open. On the third attempt the alarm was tested and the facility fire door successfully closed. LPA notified the Administrator that the fire door failing to close due to friction and the use of the facility’s AC constitutes a violation of the facility’s fire clearance. LPA informed the Administrator that this is a zero-tolerance violation and an immediate civil penalty in the amount of $500 will be assessed on today’s date (04/16/2026). The Administrator agreed to contact a licensed professional to service the facility’s fire door and to send proof of the completed service to Community Care Licensing division (CCLD). LPA observed cameras throughout the common areas of the facility. The Administrator confirmed that the cameras are not active and do not record audio.

CONTINUED ON LIC 809C.

NAME OF LICENSING PROGRAM MANAGER: Kasandra Lopez
NAME OF LICENSING PROGRAM ANALYST: Trevor Byrne
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 04/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: NORTH RESIDENTIAL CARE INC
FACILITY NUMBER: 195850293
VISIT DATE: 04/16/2026
NARRATIVE
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OUTDOOR SPACE: The facility had one (1) emergency exit gate located in the back yard. All railings located at the facility were secured properly. LPA observed clear passageways for emergency exit use. The facility had adequate shaded seating outdoors for resident use. LPA observed two (2) windows at the facility to be damaged with large cracks across the glass. These windows were attached to the staff bedroom and one (1) shared resident bathroom. LPA informed the Administrator of the damaged windows. The Administrator agreed to perform repairs to the windows and to send proof of the completed repairs to CCLD.

KITCHEN/LAUNDRY: The LPA observed the kitchen area to be clean. Kitchen appliances appeared to be in operable condition. The facility had a sufficient supply of two (2) days perishable and seven (7) days non-perishable food. LPA observed a secured lock box which contained knives. LPA observed the kitchen refrigerator to contain expired milk, yoghurt, and dressing. LPA informed the Administrator who threw away the identified items and agreed to conduct an audit of the facility’s food supplies to ensure no additional expired items are located at the facility. LPA observed the laundry to be located adjacent to the kitchen. LPA observed secured cabinets in the laundry which contained detergents and extra cleaning supplies.

RECORD REVIEW: Record review began at 02:22 PM. Staff records were reviewed for documents including, but not limited to: health screening, TB test, staff training records, and fingerprint clearance. Six (6) staff files were reviewed. LPA observed two (2) employees were hired at the facility on 04/07/2026. Staff are required to complete a total of forty (40) hours of training within the first year of employment and twenty (20) hours of this training must be completed before working independently with residents. LPA observed completed documentation of the forty (40) hours of training for the two (2) employees to be signed as completed on 04/07/2026. LPA asked the Administrator why forty (40) hours of training was documented as being completed on the same day. The Administrator stated that the trainings were completed across multiple days and the employees had signed their starting date on the training logs. LPA asked the Administrator what trainings were completed on the first day of employment.

CONTINUED ON LIC 809C.

NAME OF LICENSING PROGRAM MANAGER: Kasandra Lopez
NAME OF LICENSING PROGRAM ANALYST: Trevor Byrne
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 04/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: NORTH RESIDENTIAL CARE INC
FACILITY NUMBER: 195850293
VISIT DATE: 04/16/2026
NARRATIVE
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The Administrator stated that the employees completed Alzheimer’s (6 hours), aging process (6 hours), techniques of personal care (4 hours), care of residents with dementia (6 hours), and abuse prevention (2 hours) for a total of twenty-four (24) hours of training completed on the first day. The Administrator stated that on the second day the employees completed trainings on postural supports (2 hours), hospice (1 hour), Spiritual and psychosocial care (2 hours), medication training (8 hours), care of bedridden persons (1 hour), advanced directives (1 hour), and personal rights (2 hours) for a total of seventeen (17) hours of training completed on the second day. The Administrator stated that on the third day of training the employees completed training on disasters (2 hours), fall prevention (2 hours), prohibited health conditions (2 hours), and advanced directives (1 hour) for a total of seven (7) hours of training on the third day. LPA informed the Administrator that the logs of completed trainings need to accurately reflect the date of attendance. The Administrator expressed understanding and agreed to submit a true and accurate record of trainings for the two (2) identified staff members to CCLD.

INTERVIEWS: LPA interviewed two (2) residents. Both residents interviewed stated that the staff treat them well and are attentive to their needs. No residents interviewed had concerns with the facility.

Due to time constraints LPA will return at a later date to conduct interviews with staff, a resident file review, a medication review, a review of the facility’s emergency disaster plan and infection control plan, and to obtain copies of facility documents.

Pursuant to Title 22 of the CA Code of Regulations, the following deficiencies were cited and civil penalty assessed (refer to LIC 809-D): Exit interview conducted and copy of the report was issued and appeal rights provided.

NAME OF LICENSING PROGRAM MANAGER: Kasandra Lopez
NAME OF LICENSING PROGRAM ANALYST: Trevor Byrne
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 04/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2026
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 04/16/2026 04:38 PM - It Cannot Be Edited


Created By: Trevor Byrne On 04/16/2026 at 04:00 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: NORTH RESIDENTIAL CARE INC

FACILITY NUMBER: 195850293

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 04/16/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/17/2026
Section Cited
HSC
1569.149

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§1569.149 Fire clearance approval...
... the facility shall secure and maintain a fire clearance approval from the local fire enforcing agency...
This requirement is not met as evidenced by:
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Administrator agreed to contact a licensed professional to service the facility's fire door to ensure proper operation. Licensee agreed to submit proof of the completed service and proof of the functioning fire door to CCLD no later than POC due date.
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Based on observation the licensee did not comply with the section cited above as the facility's fire door failed to close on two separate tests of the facility's fire alarm system which poses an immediate safety risk to clients in care.
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Type B
04/30/2026
Section Cited
CCR87303(a)

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87303 Maintenance and Operation
(a) The facility shall be clean, safe, sanitary and in good repair at all times....
This requirement is not met as evidenced by:
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Administrator agreed to replace the two damaged windows and to send proof of the completed replacement to CCLD no later than POC due date.
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Based on observation the licensee did not comply with the section cited above as two facility windows had large cracks across the glass which poses a potential safety risk to clients in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Kasandra Lopez
NAME OF LICENSING PROGRAM MANAGER:
Trevor Byrne
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 04/16/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 04/16/2026


LIC809 (FAS) - (06/04)
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Document Has Been Signed on 04/16/2026 04:38 PM - It Cannot Be Edited


Created By: Trevor Byrne On 04/16/2026 at 04:08 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: NORTH RESIDENTIAL CARE INC

FACILITY NUMBER: 195850293

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 04/16/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/30/2026
Section Cited
CCR
87555(b)(8)

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87555 General Food Service Requirements
(b) The following food service requirements shall apply:
(8) All food shall be of good quality...
This requirement is not met as evidenced by:
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The Administrator threw away the expired items at the time of the visit. Administrator agreed to conduct an audit of all of the facility's food supplies to ensure no additional expired items are stored at the facility. Administrator agreed to submit proof of the completed audit to CCLD no later than...
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Based on observation the licensee did not comply with the section cited above as the facility's refrigerator contained expired milk, yoghurt, and dressing which posed a potential health risk to clients in care.
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... POC due date.
Type B
04/30/2026
Section Cited
CCR87412(c)(2)(C)

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87412 Personnel Records
(c) Licensees shall maintain in the personnel records...
(2) Documentation of staff training shall include:
(C) Date(s) of attendance...
This requirement is not met as evidenced by:
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The Administrator agreed to submit a true and accurate record of trainings completed for the two (2) identified staff members to CCLD no later than POC due date.
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Based on record review the licensee did not comply with the section cited above as the facility did not accurately record the dates of attendance to mandatory trainings for two facility staff members which poses a potential health, safety, or personal rights risk to clients in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Kasandra Lopez
NAME OF LICENSING PROGRAM MANAGER:
Trevor Byrne
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 04/16/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 04/16/2026


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